Teller - Float

Columbia Bank • Renton, WA

2d • $20 - $22 • Onsite

About The Position

About the Role: As the first point of contact for most clients, the Teller - Float play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Float Manager, various Branch Managers and Assistant Branch Managers, the Teller - Float role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller - Float role is also responsible for traveling within a geographic area to cover branches that need staffing support. Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc. Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc. Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes. Discuss and uncover customer’s financial needs to identify and offer appropriate products and services. Display curiosity in order to identify fraudulent activity Read, understand, and follow all relevant operational procedures. Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner. Provides an extraordinary client experience during face to face, phone, and electronic interactions. About You:

Requirements

• High School Diploma or GED, required.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to builds relationships with clients and other bank associates.
• Ability to think critically and provide appropriate solutions.
• Requires reading, writing and basic math skills.
• Ability to lift up to 25 pounds.
• Ability to stand for extended periods of time.

Nice To Haves

• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.

Responsibilities

• Performs teller transactions and cash handling functions for clients with accuracy and confidentiality.
• Accurately performs and supports daily tasks that maintain the integrity of the branch.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
• Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
• Display curiosity in order to identify fraudulent activity
• Read, understand, and follow all relevant operational procedures.
• Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.
• Provides an extraordinary client experience during face to face, phone, and electronic interactions.

Benefits

• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED