Teller/Customer Service

Space Coast Credit Union • Ormond Beach, FL

107d • $17 - $18

About The Position

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Full Time Teller/Customer Service Specialist to join our ONESCCU team in our Ormond Beach Branch! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING! Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

Requirements

• 6 months prior experience in customer service required
• Cash handling experience preferred
• Sales experience and ability to recognize referral opportunities

Responsibilities

• Delivers exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing.
• Assess members' needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.
• Consistently demonstrates effective sales and service skills.
• Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs.
• Periodically serves as floor manager to assess member's needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time.
• Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service.
• Balances cash, monetary instruments, and daily work to ensure member account integrity.
• Services existing deposit and loan accounts in order to meet member requirements and exceed expectations.

Benefits

• ONESCCU annual bonus available!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program
• SCCU Team Member financial discounts & perks (save money every month!)
• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc.
• GAP coverage at half price
• Fixed low rate credit card- 5.99%, if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED