Teller - Arcade Branch

Tompkins Community Bank • Arcade, NY

390d • $35,360 - $35,360

About The Position

The position involves engaging with clients at Tompkins Community Bank, ensuring they feel welcomed and appreciated. The role focuses on accurately processing financial transactions while adhering to regulatory and banking requirements. It also emphasizes building relationships with clients by connecting them with appropriate team members to address their financial needs, all under close supervision.

Requirements

• High school diploma or equivalent preferred.
• Cash handling experience in banking, cash office, or retail setting (6 months to 1 year preferred).
• Excellent customer service skills.
• Exemplary organizational, problem-solving, and communication skills.
• Ability to follow precise directions.
• Ability to operate teller equipment and learn banking systems quickly.
• Proficient PC skills.
• Moderate typing and ability to operate various office machines.

Responsibilities

• Accept and process deposit transactions.
• Cash checks and process withdrawal transactions while ensuring proper identification and sufficient funds verification.
• Sell Cashier's Checks.
• Redeem EE Savings Bonds.
• Issue approved cash advances on company-accepted credit cards.
• Transfer funds between accounts as required.
• May accept and process utility payments.
• Accept and process all types of loan payments and credit card payments.
• Maintain awareness of new business opportunities with customers and refer them to appropriate personnel.
• Respond to telephone inquiries from customers regarding balances, withdrawals, and account verifications.
• Prepare daily settlement and proof of cash transactions; balance cash drawer accurately and efficiently.
• Prepare and review reports such as Currency Transaction Reports (CTRs) and Bank Secrecy Reports.
• Process night deposit, mail deposit, ATM deposit, and courier deposit transactions.
• Maintain an approved level of cash and sell excess or mutilated cash when appropriate.
• Balance and service ATM machines, coin machines, or currency transaction machines when necessary.
• Verify and wrap coin and/or currency for vault control purposes.
• Abide by laws and organizational policies to promote a harassment-free workplace.
• Support adherence to internal policies and regulatory compliance.
• Provide safe deposit box service to customers.
• Work Saturdays and evenings as required; open and close the branch as needed.
• Perform all other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED