Trustmark National Bank-posted about 1 year ago
Full-time • Entry Level
Flowood, MS
Credit Intermediation and Related Activities

The Teller position at Trustmark is focused on delivering exceptional customer service through the processing of various cash and non-cash transactions. The role emphasizes the importance of safeguarding the bank's assets while ensuring customer satisfaction and adherence to bank policies and procedures.

  • Represent Trustmark professionally and efficiently to assure customer satisfaction.
  • Acknowledge and greet customers with a smile, calling them by name during transactions.
  • Safeguard the bank's assets and maintain security while processing transactions accurately.
  • Assist in developing new business by identifying customer needs and referring them to appropriate sales staff.
  • Process various transactions including night drops, ATM deposits, wire transfers, and loan payments.
  • Perform additional duties as assigned.
  • High school graduate or GED.
  • At least six months of customer service experience.
  • Basic knowledge of math concepts and principles.
  • Detail-oriented with the ability to process transactions accurately and efficiently.
  • Ability to work in a team environment.
  • Excellent customer service and sales skills.
  • Professional appearance and mannerisms.
  • Ability to recognize customer needs and make appropriate referrals.
  • Basic computer skills and ability to learn internal technology systems.
  • Effective communication skills.
  • Ability to handle daily lifting of boxed or bagged coins.
  • Balancing experience preferred.
  • Ability to sit for long periods and use a computer.
  • Balancing experience preferred.
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