Teller - 15 hrs

Eastern Bank • Stoneham, MA

100d • $20

About The Position

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Requirements

• Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
• Individual should be a self-starter and be technically literate.
• The ability to communicate information and ideas so others will understand.
• Must be able to exchange accurate information in these situations.
• High school or equivalent required.
• 1-2 years teller experience or cash handling experience.

Responsibilities

• Following established policies and procedures, performs routine teller duties.
• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers.
• Process and properly record the sale of monetary instruments (i.e., official bank checks).
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
• Process various types of loan payments and credit card cash advances.
• Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.
• Other duties as required.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED