Telephone Wagering Operator

SPORTECH VENUES INC • Hamden, CT

1d • $17 - $17 • Onsite

About The Position

Responsible for placing wagers into a computerized wagering system through telephone communications with account holders.

Requirements

• 6 months customer service experience, either retail or telephone
• Computer literate with good keyboard skills and a working knowledge of PCs
• Excellent customer care skills with a minimum of 6 months experience
• Confident and polite telephone manner
• Excellent listening skills
• Ability to work under pressure
• Ability to perform repetitive tasks
• Ability to type quickly and accurately
• While performing the duties of this job, the employee is frequently required to sit for long periods of time and talk or hear.
• The employee should be able to speak in a concise manner.
• The employee is required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee will be frequently looking at a computer screen for the entirety of their shift.

Responsibilities

• Respond to customer betting requests in a prompt and efficient manner
• Respond to customer queries via phone and any other means communication means that may be introduced to accommodate business needs.
• Process Customer transactions through our computerized betting system.
• Register new customer account details while ensuring first class service.
• And any other duties needed to help drive to our vision, fulfill our mission, and abide by our organization’s values.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed