PBX Telephone Operator Part Time Weekends

UHS•Lakewood Ranch, FL

5h•Onsite

About The Position

Lakewood Ranch Medical Center® (LWRMC), located in the heart of the Lakewood Ranch community, has served the people of Lakewood Ranch and surrounding areas since 2004. It is an award-winning, high-quality, acute-care hospital accredited by The Joint Commission and it consistently ranks high in terms of quality, safety and patient satisfaction. The medical staff includes more than 750 physicians and allied health professionals who practice in a wide range of specialties. Through the years, LWRMC has expanded its offerings to the people of Manatee and Sarasota counties by growing services and updating technologies to better serve the surrounding communities. Services include emergency services and freestanding emergency department, general and robotic surgery, maternity care, breast health, cardiology, orthopedic surgery, stroke, sleep medicine, urology and wound care. If you want to join a team of professionals providing the highest quality of care, look no further than Lakewood Ranch Medical Center. Job Overview: Receives all incoming hospital and operator calls. The shift hours are as follows: Friday 3pm-11pm, Saturday 7am-3pm and 3pm-11pm and Sunday 7am-3pm. General Responsibilities: Handles overhead paging system and uses beeper system when appropriate. Assists ER Registration staff as requested. Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients. Communication and interpersonal skills, basic computer skills, customer service skills, and strong leadership are required. Demonstrates Service Excellence at all times. Other duties as assigned.

Requirements

Minimum, high school diploma
One year experience in PBX, Customer Service or related field
On the job training with seasoned employee
Communication and interpersonal skills, basic computer skills and customer service skills required.
Able to type 30 WPM with accuracy in spelling.
Able to handle stressful situations.
Must be flexible in work schedule.

Responsibilities

Receives all incoming hospital and operator calls.
Handles overhead paging system and uses beeper system when appropriate.
Assists ER Registration staff as requested.
Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients.
Demonstrates Service Excellence at all times.
Other duties as assigned.