Telephone Operator
About The Position
Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference. Come join this dynamic team who is passionate about providing exceptional care to our patients. Why Work for Us? We offer a competitive benefits package that includes - Medical Dental Vision Life Insurance Generous Paid Time Off (PTO) Company-paid Short-term and Long-term Disability Coverage 401k plan with company contribution Wellness program that rewards you practicing a healthy lifestyle Tuition Reimbursement Employee Assistance Program and Discount Program to some of your favorite retailers Free Parking Career Growth and Development Supportive Team and Resources
Requirements
- High school diploma or equivalent required.
- Position is entry level and requires 0-3 years' experience, preferably in a medical office setting.
Responsibilities
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
- Takes and relays messages in an accurate and timely manner.
- Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
- Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
- Provides a pleasant and helpful phone contact for callers.
- Responsible for opening and closing the switchboard.
- Responsible for the in-house paging system.
- Performs clerical duties as assigned to maintain workflow in the department.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Generous Paid Time Off (PTO)
- Company-paid Short-term and Long-term Disability Coverage
- 401k plan with company contribution
- Wellness program that rewards you practicing a healthy lifestyle
- Tuition Reimbursement
- Employee Assistance Program and Discount Program to some of your favorite retailers
- Free Parking
- Career Growth and Development
- Supportive Team and Resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
