Telemarketing Representative - Onsite Columbia, South Carolina

BlueCross BlueShield of South Carolina•Columbia, SC

2d•Onsite

About The Position

Sells insurance products through telemarketing. Description Location: This position is onsite full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229. What You Will Do: 70% Places and answers (inbound and outbound) telephone calls from/to potential customers. Assists with decisions regarding plans and products. 15% Follows up/through on leads provided. 15% Generates letters to prospective customers. Processes applications and prepares marketing/information packets.

Requirements

High School Diploma or equivalent
One year Telemarketing or sales
Working knowledge of word processing software.
Good judgment skills.
Effective presentation skills.
Demonstrated verbal and written communication skills.
Effective organizational skills.
Microsoft office.
Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

Nice To Haves

3 years-Customer service
Working knowledge of spreadsheet and database software.
Effective customer service skills.
Analytical and critical thinking skills.
Ability to persuade, negotiate, or influence others.
Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.

Responsibilities

Places and answers (inbound and outbound) telephone calls from/to potential customers.
Assists with decisions regarding plans and products.
Follows up/through on leads provided.
Generates letters to prospective customers.
Processes applications and prepares marketing/information packets.

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