Telehealth Technician (CI-1.0)
About The Position
The Telehealth Technician prepares telehealth units for installation and de-installation in client's homes. This position, also, provides education in the use of equipment and troubleshoots the units, as required. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Position is NOT Remote. This position may require weekends and some holidays. Cleans telehealth units, checks units to ensure they contain all components and prepares units for assignment. Educates patients and caregivers in-person and by phone on the use of telehealth units. Installs telehealth units in the client's home. Provides troubleshooting and maintenance for telehealth units, contacting vendor as required. Ensures proper documentation of delivered equipment.
Requirements
- High School Diploma/GED - Required
- Driver's License - Required
- Auto Insurance - Required
- Cardiopulmonary Resuscitation (CPR)- American Heart Association - Required
Nice To Haves
- 1 year Customer Related Employment Experience - Preferred
Responsibilities
- Cleans telehealth units, checks units to ensure they contain all components and prepares units for assignment.
- Educates patients and caregivers in-person and by phone on the use of telehealth units.
- Installs telehealth units in the client's home.
- Provides troubleshooting and maintenance for telehealth units, contacting vendor as required.
- Ensures proper documentation of delivered equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
