Telecommunicator Specialist

WakeMed Health & HospitalsRaleigh, NC
1d

About The Position

Responsible for receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport. Evaluates and prioritizes calls for service and dispatch the appropriate personnel and equipment. Using a computer aided dispatch (CAD) system, monitors and updates Campus Police units. Using the RCS 800 Mhz radio system, monitors several frequencies, transmits vital response information to the field units, and processes field requests as they are received. Maintains situational awareness for weather and other incidents in the area to keep field units and management appraised of any noteworthy activity. Maintains and updates several reference logs in the Communications Center and performs other duties as assigned.

Requirements

  • High School Diploma or Equivalent Required
  • 1 Year Telecommunications In Law Enforcement And Dispatch - Emergency Required

Nice To Haves

  • Associate's Degree Related Field Preferred

Responsibilities

  • Receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport.
  • Evaluates and prioritizes calls for service and dispatch the appropriate personnel and equipment.
  • Using a computer aided dispatch (CAD) system, monitors and updates Campus Police units.
  • Using the RCS 800 Mhz radio system, monitors several frequencies, transmits vital response information to the field units, and processes field requests as they are received.
  • Maintains situational awareness for weather and other incidents in the area to keep field units and management appraised of any noteworthy activity.
  • Maintains and updates several reference logs in the Communications Center and performs other duties as assigned.
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