Telecommunicator - 911 Dispatch (Lateral Certified and New Recruits)

Kenton County AP External•Cincinnati, OH

13d

About The Position

Join a unique telecommunications department that combines Fire/EMS, police, aviation, and more! We welcome new recruits and lateral DOCJT certified professionals. Salary for lateral candidates is based on years of experience. CLASS SUMMARY: Responsible for receiving emergency and non-emergency calls as well as monitoring various airport safety and security systems. Through interpretation of information received, responsible for determining appropriate allocation of resources and dispatching police, fire, operations and maintenance units as appropriate. Position requires multitasking in a fast-paced airport environment and the ability to maintain situational awareness at all times. ESSENTIAL DUTIES : This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department. Receives emergency (911) and non-emergency calls via phone and dispatches appropriate resources as required. Uses various systems, including Computer Aided Dispatch (CAD), to maintain situational awareness during responses. Takes direction from Incident Commander (IC), Person In Charge (PIC) or Airport Duty Manager (ADM) during large scale events and coordinates with internal and external airport stakeholders as required. Monitors and sends information via teletype over the National Crime Information Center (NCIC) and the Law Information Network of Kentucky (LINK). Utilizes Airport Mass Notification System to disseminate emergency and non-emergency information to internal and external stakeholders. Monitors access into secure areas utilizing access control system and CCTV on doors. Monitors airport fire alarm systems. Accepts airport service requests and assigns work orders as needed. Dispatches airport maintenance personnel for immediate maintenance needs. Maintains awareness of airport system outages (power, conveyances, airport train) and coordinates with appropriate KCAB department for repair. Actively monitors airport operational activities and maintains situational awareness of airfield status and aircraft arrivals/departures. Monitors weather conditions and disseminates information as required via various communication systems. Receives calls from airport stakeholders during snow events and disseminates information to KCAB departments as required. Performs other duties of a similar nature and level as assigned.

Requirements

High School Diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Must be a minimum of 18 years of age and a United States Citizen.
Pass Department of Criminal Justice Basic Telecommunications Course (new recruits)
Maintain LINK/NCIC certifications
Maintain Emergency Medical Dispatch (EMD) certification
Maintain Security Identification Display Area (SIDA) clearance
Obtain and maintain position appropriate NIMS and emergency training
Multi-tasking in a fast-paced environment
Maintaining confidentiality, privacy and security of protected information
Clearly and effectively communicating, both orally and in writing
Use of a variety of computer-based technologies
Demonstrated skill in motivating, promoting and establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups.
Current Telecommunicators wishing to move laterally will need to provide proof of DOCJT Certificate and ID Number.

Responsibilities

Receives emergency (911) and non-emergency calls via phone and dispatches appropriate resources as required.
Uses various systems, including Computer Aided Dispatch (CAD), to maintain situational awareness during responses.
Takes direction from Incident Commander (IC), Person In Charge (PIC) or Airport Duty Manager (ADM) during large scale events and coordinates with internal and external airport stakeholders as required.
Monitors and sends information via teletype over the National Crime Information Center (NCIC) and the Law Information Network of Kentucky (LINK).
Utilizes Airport Mass Notification System to disseminate emergency and non-emergency information to internal and external stakeholders.
Monitors access into secure areas utilizing access control system and CCTV on doors.
Monitors airport fire alarm systems.
Accepts airport service requests and assigns work orders as needed.
Dispatches airport maintenance personnel for immediate maintenance needs.
Maintains awareness of airport system outages (power, conveyances, airport train) and coordinates with appropriate KCAB department for repair.
Actively monitors airport operational activities and maintains situational awareness of airfield status and aircraft arrivals/departures.
Monitors weather conditions and disseminates information as required via various communication systems.
Receives calls from airport stakeholders during snow events and disseminates information to KCAB departments as required.
Performs other duties of a similar nature and level as assigned.

Benefits

100% Employer Paid Health & Wellness Center
Comprehensive Insurance Options: Medical, dental, vision and life insurance, including a $0 premium medical plan option and no spousal surcharge
CVG CARES: $2,500 employer paid childcare subsidy
Health Savings Account & Dependent Care Flexible Spending Account
Retirement Plans: Employer and employee contributions to KY Public Pension Authority retirement plan
KY Deferred Comp Plans: 401(k) and 457 options
Generous Paid Time Off: Including 10 holidays a year
Employee Assistance Program
Voluntary Wellness Program: Earn financial incentives and paid time off
Tuition Reimbursement and Professional Development Programs
Performance Reward Program (potential to earn up to $1500.00 annually)
Onsite Fitness Facilities