Telecommunications Tower Technician - Service
About The Position
As a family-owned and operated business, we treat every team member as one of our own. Our employees are our greatest assets. We offer competitive pay and comprehensive benefits for dedicated workers who want a long, successful career – not just a job. Employees can expect a unique company culture that includes: Competitive salary and top-tier benefits Promotion opportunities: Start at $22/hour and have the opportunity to quickly advance Continuing education and training through paid-to-learn programs Wellness programs covering physical, mental and financial health Travel to various job sites with weekends at home: On top of an hourly rate, we pay per diem for travel: $45/day on travel days, $60 for days in-between. $25 additional per day if two employees share a hotel room. Employees use company vehicles with fuel provided. Lodging is covered by the company. Telecommunications Tower Technician Business Unit: Service Schedule: May vary but typically Monday–Friday Travel: Requires 50–75% Position Type: Full-Time Job Description: Responsible for performing maintenance, troubleshooting, and repair services on telecommunication towers and related equipment to ensure optimal network performance.
Requirements
- Minimum 2–3 years of telecommunications tower experience (construction, service, or maintenance).
- Proficient in climbing towers and working at heights in various weather conditions.
- Strong troubleshooting skills for RF, fiber, and electrical systems.
- Excellent communication skills – both verbal and written.
- Basic computer and mobile app skills for ticketing, reporting, and testing software.
- Ability to manage time effectively and work independently.
- Strong organizational skills and attention to detail.
- Approachable and able to work collaboratively with crew members, subcontractors, and customers.
- High school diploma or equivalent required; technical training or certifications in telecommunications preferred.
- OSHA 10/30, First Aid/CPR, and RF Awareness certifications preferred (or willingness to obtain).
- Continuous speaking, hearing, and visual effort.
- Requires climbing, standing, walking, lifting, and carrying heavy equipment frequently.
- Continuous mental and visual concentration requiring attention to detail and accuracy.
- Outdoor work in varying conditions (hot/cold, wind, etc.).
- Exposure to high noise levels and working at heights.
- Typical field service environment with frequent travel.
Responsibilities
- Perform maintenance, troubleshooting, and repair work on telecommunication towers, antennas, radios, coax, and other wireless equipment.
- Respond to and complete service tickets according to customer specifications and deadlines.
- Assess issues, verify Scope of Work, and communicate needs or changes to the Service Superintendent or Project Manager.
- Identify and secure any necessary site access, permits, or equipment (lifts, cranes, safety gear, etc.).
- Ensure all required tools, test gear, and materials are available and in proper working order before mobilizing to site.
- Follow a work plan to organize tasks and ensure efficient use of time and resources while maintaining quality standards.
- Perform on-site testing, troubleshooting, and equipment swaps as necessary to restore or improve service.
- Maintain proper documentation of all work performed, including photos, test results, and service logs.
- Adhere to all safety standards and participate in safety audits as required.
- Maintain cleanliness and organization of company vehicles, tools, and assigned job sites.
- Properly handle, store, and return customer-owned equipment (antennas, radio heads, etc.).
- Provide support to fellow technicians.
- Other Duties as Assigned
- Other duties as assigned.
Benefits
- Competitive salary and top-tier benefits
- Promotion opportunities: Start at $22/hour and have the opportunity to quickly advance
- Continuing education and training through paid-to-learn programs
- Wellness programs covering physical, mental and financial health
- Travel to various job sites with weekends at home:
- On top of an hourly rate, we pay per diem for travel: $45/day on travel days, $60 for days in-between. $25 additional per day if two employees share a hotel room.
- Employees use company vehicles with fuel provided.
- Lodging is covered by the company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
