Telecommunications Technician

AGE solutions • Columbus, OH

2d • $60,000 • Onsite

About The Position

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Telecommunications Technician to join our established team supporting our DoD customer onsite in Columbus, OH. A successful candidate will be able to work independently and with contract and government personnel to provide voice services support for a customer facility.

Requirements

• Experience: 4-7+ years of progressive IT experience, including experience supporting telecommunications and voice services.
• Skills and Knowledge: Experience with VoIP and POTS.
• Security Clearance: DoD Secret Clearance required

Responsibilities

• Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity.
• Provide soft and hard phone installation and configuration.
• Manage the assigned queue in ServiceNow and ensure that tickets and incidents are assigned and addressed within requirements.
• Oversee on-site installations.
• Responsible for directing technical work on projects.
• Performs a variety of analyses and prepares appropriate documentation.
• Prepares and makes briefings and presentations.
• Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules.
• Coordinates with the Vendor PM, COR, and Program point of contacts to ensure accurate solutions and user satisfaction on technical matters.
• Provide daily, weekly, and monthly reporting to the Project Manager and customer.

Benefits

• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
• Military Differential Pay: We bridge the gap for employees on active duty, so they don’t take a financial hit while serving.
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed