Poly

General Dynamics Information Technology•Annapolis Junction, MD

1d•$102,000 - $138,000•Onsite

About The Position

TELECOMMUNICATIONS TECHNICIAN Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician for a career where your growth is just as important as the mission you support. As a telecommunications technician you will be trusted to work on specific technology. MEANINGFUL WORK AND PERSONAL IMPACT ● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints. ● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory ● Responsible for creation, modification, and removal of Voicemail user profiles on the Voice Infrastructure. ● Responsible for configuration of the Voice and Video Conferencing Systems ● Responsible for responding to security incident reports ● Works with customer tickets in the SupportIT ticketing system. WHAT YOU’LL NEED TO SUCCEED Bring your telecommunications expertise along with a drive for innovation to GDIT. The Telecommunications Technician must have: ● Education: Technical Training, Certification(s) or Degree ● Experience: 1+ years of related experience ● Technical skills: troubleshooting of user profiles within the Skype for Business application and Active Directory; SupportIT ticketing system; Voice and Video Conferencing Systems ● Security clearance level: TS/SCI w/Poly ● US citizenship required ● Certification: Must be 8570 compliant with a Security + certification ● Location: Annapolis Junction, MD GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #GREENWAY The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Requirements

Education: Technical Training, Certification(s) or Degree
Experience: 1+ years of related experience
Technical skills: troubleshooting of user profiles within the Skype for Business application and Active Directory; SupportIT ticketing system; Voice and Video Conferencing Systems
Security clearance level: TS/SCI w/Poly
US citizenship required
Certification: Must be 8570 compliant with a Security + certification
Location: Annapolis Junction, MD

Responsibilities

Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
Responsible for creation, modification, and removal of Voicemail user profiles on the Voice Infrastructure.
Responsible for configuration of the Voice and Video Conferencing Systems
Responsible for responding to security incident reports
Works with customer tickets in the SupportIT ticketing system.