Telecommunications Operator Part time (Re-posted)

Laredo College • Laredo, TX

59d • Onsite

About The Position

This position is responsible for receiving emergency calls and processing dispatching services to other agencies in response to emergency calls associated to dispatch.

Requirements

• Must have a high school diploma or GED from an accredited institution.
• Minimum of one (1) year of work experience as a Telecommunications Operator.
• Telecommunicator Certificate from the Texas Commission on Law Enforcement (TCOLE).

Nice To Haves

• 3 or more years of work experience as a Telecommunications Operator.
• Knowledge of relevant federal and stat law and local ordinances
• Knowledge of county and department policies and procedures.
• Knowledge of National Crime Information Center (NCIC) procedures and rules.
• Knowledge of Webb County streets and roads.
• Knowledge of fire and Emergency Medical Services (EMS) dispatch procedures.
• Skill in multi-tasking.
• Skill in operating phones, radios, and computer programs effectively in stressful situations.
• Skill in planning, organizing, analyzing decision making, and problem solving.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.
• Skill in dealing professionally with people experiencing all levels of emotions.
• Skill in completing correspondence and administrative reports.

Responsibilities

• Monitors radio and maintains contact will all unit on assignments; monitors safety status and locations.
• Receives and processes 911 emergency and non-emergency calls; determines the nature and location of emergencies.
• Provides guidance to victims and families of victims in emergency situations.
• Operates the Computer Aided Dispatch (CAD) system to enter and retrieve information.
• Receives and processes vehicle registration requests, driving records, and warrant information.
• Enters, modifies, cancels and clears warrants.
• Monitors assigned building surveillance systems.
• Monitors gate operation to ensure authorized access.
• Perform any other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 1-10 employees