Telecommunications Operator - IT Infrastructure - Main - Full-Time - Days
About The Position
The Telecom Operator will be responsible for answering and routing incoming calls to the main hospital switchboard. This will include calls from patients, family/friends, hospital employees, vendors, etc.. Information being requested will include patient information, paging assistance, directory assistance, operational hours, and emergency calls. The Operator must be organized as there are daily updates that occur and are necessary to provide accurate call information. This individual will need to have excellent communication skills and have a positive attitude. This part-time operator role may work various shifts (week, weekend, 2nd & 3rd shifts)
Requirements
- Excellent communication skills
- Positive attitude
Responsibilities
- Answering and routing incoming calls to the main hospital switchboard.
- Handling calls from patients, family/friends, hospital employees, vendors, etc.
- Providing patient information, paging assistance, directory assistance, operational hours, and handling emergency calls.
- Maintaining organization with daily updates to provide accurate call information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
