Telecommunications Intern- Engineering

GCI Communication Corp • Anchorage, AK

11d

About The Position

GCI's Telecommunications Internship program is designed to give students hands-on experience in a real-world business environment while interfacing with GCI professionals to learn about various employment opportunities available within the telecommunications industry. Students will work alongside GCI employees to develop a project that is aligned with their interests and the needs of the department they are assigned to. ESSENTIAL DUTIES AND RESPONSIBILITIES As a Telecommunications Intern, the student will function as a staff member gaining practical knowledge and experience while supporting the organization’s mission. The student will participate in project-oriented work to include research, analysis, report generation etc. Complete assigned project in accordance with directions, timeframes, scope, and budget Produce a well written, completed project report that outlines steps and conclusions reached. Maintain a weekly log of activities to include contacts, meetings, references. Meet with mentor on a weekly basis to review project progress. COMPETENCIES ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Must be reliable self-starter committed to on time attendance. Hold self-accountable for results. Self-directed, takes initiative and seeks out opportunities. Assesses and accepts risks and learns from mistakes. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. Must have the ability to work both independently and in teams. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Must have strong verbal and written communication skills. COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information, accounts, associated systems, and databases; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. Maintain confidentiality regarding internal, external customers, and company proprietary. Comply with GCI policies and procedures. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to ensuring customer satisfaction. DECISION MAKING: uses sound, logical judgment based on department and company policy and procedures, data, and research. Ability to analyze problem solving situations, leading to best solutions. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Maintain attendance to support required quality and quantity of work. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Adhere to deadlines and effectively manage tasks. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills including knowledge and experience with Microsoft Office Suite (e.g., Outlook, Teams, Word, Excel), SharePoint, DocuSign, Smartsheet, Oracle E-Business Suite, Salesforce, and IBM Planning Analytics to complete job duties effectively. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership and peers. Work to resolve problem relationships. Technical Competencies: Some knowledge of MS Word, Excel, data entry experience, and Internet familiarity. Basic knowledge of operating systems such as MS Windows or UNIX.

Requirements

• Must be reliable self-starter committed to on time attendance.
• Must have the ability to work both independently and in teams.
• Must have strong verbal and written communication skills.
• Maintain confidentiality regarding internal, external customers, and company proprietary.
• Comply with GCI policies and procedures.
• Maintain attendance to support required quality and quantity of work.
• Adhere to deadlines and effectively manage tasks.
• Proficient computer skills including knowledge and experience with Microsoft Office Suite (e.g., Outlook, Teams, Word, Excel), SharePoint, DocuSign, Smartsheet, Oracle E-Business Suite, Salesforce, and IBM Planning Analytics to complete job duties effectively.
• Some knowledge of MS Word, Excel, data entry experience, and Internet familiarity.
• Basic knowledge of operating systems such as MS Windows or UNIX.
• This Internship program is designed for students who have achieved a GPA of 2.8 and offers them the opportunity to learn and be mentored by a GCI manager/supervisor.
• Must be actively enrolled in High School at a junior or senior level or college student.
• Must be at least 14 years of age.
• Must adhere to and meet conditions per Alaska Department of Labor and Workforce Development Sec.23.10.325 – 23.10.370 and Title 8 Chapter 05 of Child Labor for minors 14 to 15 years of age rules and guidelines.

Nice To Haves

• Familiarity with the telecommunications industry.
• Some computer (IT) and/ or cellular phone experience.
• Telecom industry specific certifications and/or job specific certifications.

Responsibilities

• The student will participate in project-oriented work to include research, analysis, report generation etc.
• Complete assigned project in accordance with directions, timeframes, scope, and budget
• Produce a well written, completed project report that outlines steps and conclusions reached.
• Maintain a weekly log of activities to include contacts, meetings, references.
• Meet with mentor on a weekly basis to review project progress.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees