Telecom Circuit Management Analyst

Turning Point Global Solutions • San Antonio, TX

1d • $60,000 - $80,000 • Onsite

About The Position

Turning Point Global Solutions LLC (TurningPoint) is seeking a Telecom Circuit Management Analyst. The Telecom Circuit Management Analysts supports circuit provisioning life cycle activities to include issuing circuit orders, working with vendors on provisioning, managing changes, tracking, ensuring billing has been completed, and overall management of circuit infrastructure for our federal government client. Location: On-site: San Antonio, TX.

Requirements

• Minimum of one (1) year of circuit management experience.
• Ability to obtain and maintain a U.S. Secret Security Clearance
• Strong experience with telecom ordering and provisioning processes.
• Proven experience working with Telecom vendors.
• Proficiency with MS Excel and MS Word.
• Self-management skills to be accountable for specific deliverables.
• Associates Degree in relevant field of study.

Nice To Haves

• Current / Active U.S. Secret Security Clearance.
• Extensive experience with circuit provisioning processes.
• Highly proficient in the development of documentation, customer reports, and data spreadsheets.
• Experience working with Service Now.
• Experience working with multiple cross functional teams.
• Strong experience with Federal telecom contracts, telecom carrier web portals, and carrier service ordering.
• Understanding of government contract processes.

Responsibilities

• Supporting circuit provisioning life cycle with the client, vendors, and local field offices.
• Maintain ServiceNow database to track project status/schedules.
• Translate requirements into Service Requests in government ordering systems.
• Contribute input for weekly, monthly, and quarterly reports.
• Provide ad-hoc support to government clients as appropriate.

Benefits

• Competitive salary ($60,000 to $80,000 per year) with annual performance bonus, and annual merit increases.
• Comprehensive health benefits fully funded by the company for employees.
• 401(k) retirement plan with company match.
• Paid time off plus holidays.
• Professional development opportunities.
• A collaborative and inclusive work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees