Technology Vendor Manager

Princeton University•Princeton, NJ

1d•$99,000 - $110,000

About The Position

Overview The Technology Vendor Manager will be responsible for the day-to-day operations of the vendor management operations for the central IT portfolio of vendors. This includes working closely with many cross-functional teams and units (e.g. Procurement, Legal, IT, and Finance) to provide guidance and input on technology vendor management items (e.g. negotiations, risk management, contract management, etc). This position will have responsibility for the vendor management lifecycle process and be a key member of the IT Finance team. The Technology Vendor Manager will also work to monitor and improve contract management, relationship management, risk management, and performance management with the IT vendors. Responsibilities Technology Vendor Management: Create, modify, and maintain the vendor management processes Lead the vendor classification process Lead the development of the technology vendor management strategy Coordinate risk management activities (measuring, monitoring, managing, and reporting) Participate in the review process of invoices to ensure they align with the agreed vendor terms and conditions Create and maintain the vendor management documentation, including vendor tracking, analytics, performance management tools (scorecards and dashboards) Collect detailed information to create reports and key vendor data for stakeholders on vendor performance, risk, and relationships Analyze and create reports on critical vendors’ financials, business continuity, and corporate and regulatory compliance Financial Management Participate in the management of the DocuSign license and work closely with the OIT department that is responsible for managing the tool Work closely with the central IT finance team to ensure alignment with upcoming contract renewals and new purchases Work on other special projects and assignments as needed. Qualifications 5+ years of vendor management experience (e.g Microsoft, HPE Networking, Salesforce) Excellent customer service skills and significant work experience in customer-based setting Substantial experience using MS Office Suite software, especially Word, Excel, Outlook Strong attention to detail Effective time management skills Strong communication skills Ability to work in a team setting as well as independently Education: Bachelor's degree or equivalent work experience Preferred qualifications: Experience with SharePoint and Peoplesoft strongly preferred Experience with data visualization tools like Tableau or Power BI Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. Standard Weekly Hours 36.25 Eligible for Overtime No Benefits Eligible Yes Probationary Period 180 days Essential Services Personnel (see policy for detail) No Physical Capacity Exam Required No Valid Driver’s License Required No Experience Level Mid-Senior Level #LI-JJ1 Salary Range $99,000 to $110,000

Requirements

5+ years of vendor management experience (e.g Microsoft, HPE Networking, Salesforce)
Excellent customer service skills and significant work experience in customer-based setting
Substantial experience using MS Office Suite software, especially Word, Excel, Outlook
Strong attention to detail
Effective time management skills
Strong communication skills
Ability to work in a team setting as well as independently
Bachelor's degree or equivalent work experience

Nice To Haves

Experience with SharePoint and Peoplesoft strongly preferred
Experience with data visualization tools like Tableau or Power BI

Responsibilities

Create, modify, and maintain the vendor management processes
Lead the vendor classification process
Lead the development of the technology vendor management strategy
Coordinate risk management activities (measuring, monitoring, managing, and reporting)
Participate in the review process of invoices to ensure they align with the agreed vendor terms and conditions
Create and maintain the vendor management documentation, including vendor tracking, analytics, performance management tools (scorecards and dashboards)
Collect detailed information to create reports and key vendor data for stakeholders on vendor performance, risk, and relationships
Analyze and create reports on critical vendors’ financials, business continuity, and corporate and regulatory compliance
Participate in the management of the DocuSign license and work closely with the OIT department that is responsible for managing the tool
Work closely with the central IT finance team to ensure alignment with upcoming contract renewals and new purchases
Work on other special projects and assignments as needed.