Technology Support Technician

Hawai'i Island Community Health CenterKailua, HI
7h$25Onsite

About The Position

As a Technology Support Technician, you’ll play a key role in keeping our network and systems running smoothly. You’ll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island.

Requirements

  • High School diploma or GED
  • At least 2 years of technical support experience
  • Strong communication and customer service skills
  • Ability to manage multiple tasks and adapt quickly
  • Knowledge of network systems, application support, and data security
  • Willingness to learn and grow through continuing education

Nice To Haves

  • College degree or technical certifications

Responsibilities

  • Manage Active Directory and user accounts
  • Monitor antivirus and data backups
  • Troubleshoot network issues and ISP performance
  • Provide helpdesk support for staff and clinic departments
  • Set up and maintain workstations, printers, and mobile devices
  • Assist with technical onboarding and training
  • Maintain inventory of hardware, software, and licenses
  • Support medical and dental software systems
  • Participate in projects for new and existing clinic sites
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