Technology Support Technician

Hawai'i Island Community Health Center•Kailua, HI

110d•$25•Onsite

About The Position

Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community. As a Technology Support Technician, you’ll play a key role in keeping our network and systems running smoothly. You’ll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island.

Requirements

High School diploma or GED
At least 2 years of technical support experience
Strong communication and customer service skills
Ability to manage multiple tasks and adapt quickly
Knowledge of network systems, application support, and data security
Willingness to learn and grow through continuing education

Nice To Haves

College degree or technical certifications

Responsibilities

Manage Active Directory and user accounts
Monitor antivirus and data backups
Troubleshoot network issues and ISP performance
Provide helpdesk support for staff and clinic departments
Set up and maintain workstations, printers, and mobile devices
Assist with technical onboarding and training
Maintain inventory of hardware, software, and licenses
Support medical and dental software systems
Participate in projects for new and existing clinic sites

Benefits

supportive work environment
opportunities for growth
chance to make a meaningful difference in the lives of others
work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha

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