Technology Support III - Automation QA

JPMorgan Chase & Co. • Tampa, FL

3d

About The Position

Propel operational success with your expertise in technology support and a
commitment to continuous improvement. As a Technology Support III team member in
Healthcare Link team, you will be instrumental in delivering and deploying
mission-critical business features. Your responsibilities will include
partnering with technology teams, business stakeholders, project analysts and
managers, and third-party vendors to design and carry out comprehensive testing
initiatives.

Requirements

• 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Hand-on knowledge in Test automation tools like Selenium,Cucumber,JMeter,TestNG,Blazemeter and JAVA
• Working experience of REST and SOAP web services, API Testing/Automation

Nice To Haves

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

Responsibilities

• Develop reliable and scalable automation scripts leveraging industry-leading tools and frameworks including Selenium, Cucumber, JMeter, TestNG, and Java
• Design comprehensive test coverage encompassing both positive and negative test scenarios, execute automated test suites, and perform thorough results analysis
• Maintain detailed documentation throughout the testing lifecycle, capturing test execution activities and logging all identified defects
• Report bugs, errors, and anomalies to the development team in a timely manner, and actively collaborate on diagnostic and remediation activities
• Deliver coaching and mentorship to team members to build testing capabilities and expertise
• Conduct product feature demonstrations for business stakeholders to showcase new functionality
• Collaborate with product teams to identify process gaps and uncover opportunities to enhance operational effectiveness and efficiency
• Actively contribute to Testing Center of Excellence (CoE) initiatives focused on process optimization and transformation

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees