Technology Support 2 (8 Hours) - Temporary - C912SY2526

Hillsboro Sd 1J•Hillsboro, OR

18h

About The Position

The Hillsboro School District is seeking a Technology Support 2 professional to support three of our Elementary schools with their technology needs and provide friendly and welcoming support. This position will serve Ladd Acres, Butternut Creek, and Imlay Elementary Schools. The ideal candidate will be customer-service oriented, collaborative, and have a high interest in supporting our students and staff with a diverse set of hardware and software technology.

Requirements

High school diploma or its equivalent
Proficient oral and written communication skills in English
Proficient in the use of computer and Internet based applications, including but not limited to email and systems applications
Experience performing repairs and upgrades on a wide variety of systems and end user technologies
Experience diagnosing the root cause of technology problems
In-depth knowledge of a wide range of computer systems software, applications, and end user technology
Hold a valid Oregon driver’s license

Responsibilities

Serve as the second level support for technology issues.
Diagnose the root cause and perform repairs to known issues.
Assist with maintaining a library of technology help documentation.

Benefits

Predictable work schedule Monday-Friday
All federally recognized holidays off (some holidays paid)
Positions follow typical student school days with winter break, spring break, and summers off
District paid sick leave for all employees (unlimited accrual)
Annual Personal Day (2 )
Eligible for District health insurance plans.
Access to full family coverage, Health Savings Account (HSA) and Flexible Savings Account (FSA), access to life insurance and disability coverage plans for positions that are 4 hours/day and higher
Retirement benefits (PERS and 403b options)
Positions working 600+ Hours per year Access to life insurance and disability coverage plans
Employee Assistance Program (EAP)
Paid on-site training
Access to Professional Improvements Funds
Monthly Bilingual Stipend for employees who successfully complete the language assessment for Spanish or Vietnamese