Technology Services Lead

Bank of America • Plano, TX

6d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Requirements

• 3+ years of hands-on experience in Access Management / IAM engineering, with expertise in PingFederate, CA SiteMinder, or DevOps engineering roles
• 3+ years of experience with Single Sign-On (SSO) and Identity Federation, including Identity Provider (IdP) and Service Provider (SP) initiated flows
• 3+ years of experience deploying, configuring, and supporting Access Management products across Red Hat Linux and Windows platforms
• Strong hands-on experience with SAML-based SSO, secure token technologies, and federation protocols
• Proficient in Linux environments, including Shell scripting, Secure Shell (SSH), and command-line tools; strong working knowledge of editors such as vi/vim
• Excellent troubleshooting skills related to SSO, Identity Federation, and Access Management applications
• Ability to work effectively with globally distributed teams across multiple time zones
• Strong verbal and written communication skills, with the ability to provide technical leadership during implementations, upgrades, and ongoing operation

Nice To Haves

• Change Management experience - specifically drafting CRQ relating to Ping Federate and certificate upgrades
• Communicate status frequently to product teams and engineering program managers.
• Experience adhering to architecture standards, risk management and security guidelines
• Establishes, maintains, and strictly adhering to access control guidelines put forth by Information Security department
• Support project during LLE and production rollout
• Skills: Collaboration Influence Production Support Risk Management Solution Design Analytical Thinking Architecture Innovative Thinking Result Orientation Stakeholder Management Adaptability Automation DevOps Practices Project Management Solution Delivery Process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees