Technology Resiliency Specialist (1043)- Department of Technology

City and County of San Francisco • San Francisco, CA

14h • Hybrid

About The Position

In the Department of Technology, Office of Cybersecurity, the Technology Resiliency Specialist plays a key role in the preparation and execution of the Technology Disaster Recovery and Business Continuity/ Continuity of Operations Plans. Major functions in this role include (and are not limited to):

Requirements

• Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
• Experience: Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.
• Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
• Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Nice To Haves

• Completion of an Industry certification in BCP is preferred
• Possesses ability to work independently
• Possesses applied communication and presentation skills
• Must be able to interact with technical, non-technical, and management staff
• Bachelor's Degree or Equivelant Experience is required.
• Completion of 2 to 3 years working experience in IT System Infrastructure Disaster Recovery and Business Continuity Industry is required
• Knowledge and understanding of current Disaster Recovery planning techniques and technologies
• Experience in planning and executing technology recovery testing exercises for applications and related technologies/systems contained within enterprise data centers and Cloud platform
• Must have experience and demonstrated proficiency in BC/DR program execution, managing process change projects, and knowledge of the disaster recovery program lifecycle

Responsibilities

• Work with City departments to plan, design, and test the resilience solutions for all critical City systems to support the citywide technology resilience program
• Conduct detailed Technology Risk assessment and Business Impact Analysis
• Review City departments completed Technology Risk and Business Impact Analysis for completeness
• Develop resilience reports that identify gaps and recommendations from Technology Risk assessment and Business Impact Analysis
• Maintains knowledge on the current and emerging developments/trends for IT Disaster Recovery technology and resilience solutions
• Collaborate with technical engineering teams to understand the evolving architectures to plan, design and test the resilience solutions
• Review and provide recommendations for client departments Technology Disaster recovery Plans and Business Continuity/ Continuity of Operations Plans
• Develop and maintain Business Continuity/ Continuity of Operations Plans for the department and each division
• Review the completeness of technology recovery plans and procedures for critical technology systems and applications for completeness
• Design, plan, coordinate and execute technology resilience test/exercise with recovery teams for all critical technology systems and applications
• Support natural, human-caused and technology disaster/emergencies during the activations of Emergency Operations Center/Department Operation Center

Benefits

• Competitive pay, benefits, and retirement options
• Career growth opportunities through training, internal mobility, and subsidized education
• Diverse work environment in a diverse city
• The Department has a hybrid work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree