Resiliency Analyst

SHI International Corp.•Austin, TX

2d•$70,000 - $100,000•Onsite

About The Position

The Resiliency Analyst will serve as a Subject Matter Expert (SME) in the areas of Risk Management (RM), Business Continuity (BC), Disaster Recovery (DR) and Crisis Management (CM). The Resiliency Analyst will ensure BCM components are developed and maintained in compliance to the Company’s ISO-driven Policy and Associated Standards which document and exercise plans/strategies necessary to recover from a disaster or business interruption. The Resiliency Analyst will work closely with IT and business partners at all levels within the organization to ensure operational resilience through planning, exercising, and during real-time events. Further, the Resiliency Analyst will promote a culture that is aligned to SHI's culture, policies and processes. The Resiliency Analyst will work with business partners to identify and assess risk, as well as assist in establishing appropriate controls and preparedness efforts to sustain the protection of SHI’s brand and reputation. The Resiliency Analyst will report to the Resiliency Manager and will assist in the enhancement of the Risk and Resiliency Program. Where appropriate, the Resiliency Analyst will work on process improvement initiatives. This position is based at the SHI Somerset, NJ, SHI Austin, TX, or SHI Dallas, TX office as determined by SHI management.

Requirements

Completed Bachelor’s Degree or relevant work experience required
3+ years of experience with Business Continuity (BC), Disaster Recovery (DR), and Crisis Management (CM) planning and execution within a formal BCM program at a medium to large enterprise
Strong knowledge of risk management and business continuity standards and best practices, including governance frameworks such as ISO 31000, ISO/EIC 27001, and ISO 22301
Proven experience in developing disaster recovery plans (DPRs), creating run-books, an coordinating comprehensive end-to-end DR exercises
Solid understanding of network infrastructure, server environments, and application ecosystems commonly found in modern data centers
Practical experience with Governance, Risk, and Compliance (GRC) platforms, BC/DR planning tools, and emergency notification systems.
Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels.
Ability to read, interpret, and improve technical instructions/manuals, troubleshooting guides, and other technical documentation
The ability to use diagramming tools such as Visio, LucidChart, and Asana
Willingness to travel up to 25% of the time to engage with internal business units and conduct vendor assessments
Flexibility to work extended hours, including evenings and weekends, and to respond on short notice during incident management or special project execution

Nice To Haves

Familiarity with ServiceNow and OnSolve is a plus

Responsibilities

Support the development, communication, and training of the Business Continuity Management (BCM) program.
Ensure BCM activities align with current standards, policies, and regulations.
Assist in implementing and overseeing BCM programs, focusing on risk mitigation and effective controls.
Develop and present BCM reports, metrics, and data visualizations for management.
Serve as a BCM subject matter expert and liaison with business partners.
Collaborate to create, update, and test BC/DR/CM plans; conduct business impact analyses.
Support crisis management planning and incident response.
Review and maintain internal BCM documentation, website content, and standards.
Assist with audits, assessments, governance reviews, and tool administration.
Train users and ensure quality data in BCM systems.
Support readiness initiatives for business disruptions and produce timely, accurate deliverables.