Technology Project Manager

Real Chemistry

12h•$110,000 - $140,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. We’re seeking a Delivery Management Lead to drive the execution and evolution of our clients’ digital marketing ecosystem projects. This role serves as a technical anchor within the Technology team, aligning our client deliverables on implementation of marketing platforms, workflow processes, and data integration efforts. You'll work cross-functionally to solve problems, operationalize new processes, and develop standards for productization of technical processes. This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Requirements

10+ years in digital marketing technical project management
Demonstrated success leading workflow/process improvement initiatives
Strong technical and business understanding of marketing automation, CRM systems, and associated tech/data infrastructure
Strong understanding and experience in both Waterfall and Agile methodologies, and the practical strengths and weaknesses of each.
Familiarity with pharmaceutical or healthcare marketing environments
Fluent in JIRA, MS Office and Copilot
Resourceful problem-solver: Understands no job is too big or too small. And thrives in ambiguity to find ways to keep projects moving.
Technically fluent: Can explain complex technical architecture concepts in clear, simple terms.
Organized and self-directed: Prioritizes workload independently and meets deadlines.
Collaborative communicator: Builds trust and alignment across cross-functional teams.
Integrity-driven: Understands how to balance time, cost, and scope while acting in the best interest of the organization.

Nice To Haves

Marketing Automation (Marketo, Salesforce Marketing Cloud, Veeva Platform Tools)
Project Management (PMP or CSM)
Process Improvement (Lean Six Sigma – Yellow Belt or higher)

Responsibilities

Technical Project Manager maintaining tech team status, communication and tracking deliverables for project team members.
Collaborate with Account Services, Finance and Technology Engineering teams to build WBS, plan technical scenarios, and track risks and issues
Conduct client status calls and track all client deliverables
Accountable for maintaining technical design documentation, process workflows, RACI matrices.
Manage delivery timelines: Should be familiar with technologies and integrations we typically deliver to clients: Email CRM (SFMC, Marketo, Hubspot), Website development and CMS’ (Drupal, Wordpress, .NET), Sales Management platforms (Veeva CRM/Vault), Data Privacy management (OneTrust)
Collaborating closely with technical teams on data management installations and maintenace: Familiarity with several SQL-based systems (Snowflake, AWS), API integrations (Boomi, JSON payloads) and understanding how these are utilized in marketing communication platforms.
Develop and maintain timelines, operational standards, checklists, and documentation for consistent execution.
Develop SOW’s for client requests, including deliverables, assumptions and staff estimates.
Assist in capturing business requirements from client meetings and documentation.
Work with business teams on productizing and improving technology implementation and execution best practices.
Serve as a digital translator across teams to ensure clarity, consistency, and risk awareness in all technical communications.

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

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