Technology Program Management Manager- Lending

PNC • Pittsburgh, PA

1d • $80,000 - $192,050 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Management Manager within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX or Cleveland, OH.

This role is responsible for leading delivery across our Lending Technology portfolio. They will own a dedicated Lending domain and oversee the execution of high‑impact technology programs that enable growth, operational excellence, and great customer experiences. You will operate in a highly strategic environment—partnering with senior leaders —while leading a team of program and project managers to deliver measurable business outcomes.

Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size.
Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
Oversight and reporting for the overall program budget while working to ensure success of the program.
Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

• Proven leadership experience managing program and project managers, preferably within a technology‑focused environment.
• Strong background in Lending technology or Lending product environments (e.g., consumer, mortgage, small business, credit decisioning, servicing).
• Demonstrated success delivering complex Lending projects or programs end‑to-end.
• Technical fluency and the ability to engage with engineering teams to understand risks, dependencies, and delivery considerations.
• Experience with resource management, including capacity planning, forecasting, and vendor/partner coordination.
• Strong executive communication skills, with experience preparing senior‑level updates.
• Deep knowledge of program management frameworks including planning, governance, change management, and benefits realization.
• Ability to operate in a highly strategic environment with cross‑organizational influence.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Accountability
• Budget Management
• Client Counseling
• Decision Making
• Leadership
• Program Management
• Resource Management
• Results-Oriented
• Strategic Planning
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

• Lead a portfolio of Lending technology programs and projects, ensuring delivery of defined outcomes, timelines, and budgets.
• Own a dedicated domain within the Lending technology portfolio, managing the full lifecycle of assigned programs from planning through execution and value realization.
• Manage and develop a team of 8–12 Program and Project Managers; providing coaching, performance oversight, and career development.
• Partner closely with Product, Engineering, Lending Operations, and Risk/Compliance to align priorities and drive cross‑functional execution.
• Provide clear, executive‑ready reporting and insights for senior leadership and stakeholders in partnership with the Technical Program Management Office.
• Drive strong delivery practices, stakeholder communication, resource forecasting, and delivery governance.
• Oversee resource allocation, capacity planning, and budget management across the assigned project/program portfolio.
• Ensure solutions meet compliance, operational readiness, and production stability requirements.
• Implement and continuously enhance TPMO standards, processes, tools, and governance frameworks.
• Identify and mitigate program risks, dependencies, and issues while ensuring transparency and traceability across all initiatives.
• Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy.
• Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
• Oversight and reporting for the overall program budget while working to ensure success of the program.
• Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
• Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager