TECHNOLOGY PROFESSIONAL INTERN I

Los Angeles County (CA)•Los Angeles, CA

60d

About The Position

The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $905 million and 2,158 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting. ISD's commitment is to provide Speed, Reliability, and Value. Delete The Divide is an initiative led by the County of Los Angeles to empower youth and young adults in underserved communities who are adversely impacted by the digital divide. Impacted communities are geographic areas within the County of Los Angeles where 20.1% to 100% of the households lack internet access. Partnerships have been established with public, private, academic, and community-based organizations to unify efforts in ensuring that members have direct access to training and support services in modern technologies. The Delete The Divide Internship Program is a paid employment opportunity with the County of Los Angeles. The program is designed for individuals interested in a professional career in information technology or the digital economy. We are pursuing qualified candidates to fill Technology Professional Intern I positions in the following areas of technology: Cybersecurity Infrastructure and Operations Desktop Support Help Desk Network Operations Project Management Communications (Video & Phone) Software Development Geographic Information System (GIS) Reporting and Analytics Instruction of Basic Digital Skills Training and Technical Support Community Outreach Positions allocable to the class of Technology Professional Intern I work on a part-time (35 hours per week maximum) hourly basis in information and communication systems. Incumbents of these classes will gain work experience at a variety of public and private sector organizations to progressively develop skills and knowledge in information technology occupational areas. Incumbents perform Information Technology (IT) related duties under the direct supervision of IT and/or administrative personnel. They receive technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of information technology skill sets. Typically, interns work on a part-time hourly basis and participate in the program from twelve (12) to twenty-four (24) months based on individual requirements.

Requirements

Resident of Los Angeles County and a registered member of Delete The Divide. Must be at least sixteen (16) years old.
Applicants under 18 years of age must present a work permit before starting work.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Applicants must complete Delete the Divide membership through the following steps: Create logon credentials to access your Delete The Divide Member-only Portal.
Verify your email account.
Create and save your profile.
Save your "Congratulations" email as a PDF and upload it with your application.

Responsibilities

Assist in maintaining, posting and updating social media profiles with appropriate and appealing content.
Assist in providing end-user hardware and software support in a help desk and/or community-based environment.
Assist with social media analytics and reporting.
Assist in the installation, configuration, maintenance, and testing of computer hardware, software, and peripheral equipment.
Assist in providing end user hardware and software support in a help desk environment.
Assist in the development of macros, web pages, and simple modifications to existing software applications.
Assist in coding, testing, and debugging application programs to create new or modify existing business applications and interfaces.
Assist in connecting cables and wires for networks and ensure that they are in good working order.
Assist in maintaining inventory records and documentation for equipment.
Assist in the development and dissemination of newsletters, graphics, charts, forms, or handouts.
Provide instructions of basic digital skills training.
Conduct community outreach.
Drive a vehicle to and from work sites, meetings, and training locations.