Technology Portfolio Manager

Pennsylvania Turnpike Commission•Middletown, PA

4d•Hybrid

About The Position

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future. The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options such as: Hybrid Work - combination of remote and in-person reporting Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.Job Purpose and SummaryThe Technology Portfolio Manager leads the Technology Portfolio Management Office (TPMO) within the IT Department’s Technology and Innovation Management team. This position provides strategic oversight of key enterprise IT functions, including the Project Management Office (PMO), Policy/Planning/Procurement, and Business Relationship Management (BRM). This role is responsible for aligning technology initiatives with organizational priorities, optimizing resource utilization, and maturing portfolio management practices to enhance service delivery and business value. This role also works closely with the Manager of Technical Assurance and Governance (TAG), which is responsible for service governance and quality management for the IT Department. The position combines operational leadership with forward-looking strategy, ensuring that current programs are executed effectively while continuously improving processes, governance, and capabilities across the technology organization.

Requirements

Eleven (11) years of experience in information technology, project management, business analysis, business relationship management, solutions management, resource/budget management, or policy analysis; OR
Seven (7) years of experience in information technology, project management, business analysis, business relationship management, solutions management, resource/budget management, or policy analysis AND a bachelor’s degree in information technology, business administration, information systems, public administration, or related field; Equivalent combination of education and/or experience may be accepted.
Four (4) years of the experience must be in a supervisory capacity. Two (2) years of experience as a Technology and Innovation Manager at the PTC may be considered equivalent for the supervisory experience.

Responsibilities

Provide strategic direction and governance for the organization’s technology portfolio.
Align IT initiatives with business goals, capital and operating budgets, and operational priorities.
Establish and mature portfolio management frameworks, standards, and performance metrics.
Drive continuous improvement across TPMO functions, incorporating industry best practices and emerging technologies.
Lead and develop three direct-report managers overseeing: Project Management Office (PMO) Policy, Planning, and Procurement Business Relationship Management (BRM)
Foster collaboration across teams to ensure integrated planning, prioritization, and execution.
Mentor leadership staff and build organizational capability and maturity.
Oversee enterprise project and program delivery to ensure alignment with scope, schedule, budget, and strategic objectives.
Ensure effective project management methodologies and governance structures are in place and consistently applied.
Proactively monitor portfolio performance using artificial intelligence, dashboards and reporting tools.
Oversee demand intake, prioritization, and alignment with strategic and operational goals.
Ensure strong partnerships with business units to understand needs and deliver value-driven solutions.
Guide business analysis practices to improve requirements gathering and solution design.
Champion business process improvement initiatives across TPMO functions.
Leverage tools and technologies to improve efficiency and transparency.
Promote the adoption of AI and automation to streamline workflows and enhance decision-making.
Lead capital and operating budget planning and oversight for technology initiatives.
Ensure effective forecasting, tracking, and reporting of financial performance.
Support long-range strategic planning and investment prioritization.
Oversee procurement processes, contract management, and vendor relationships.
Ensure compliance with policies and maximize value from vendor engagements.
Drive strategic sourcing and vendor performance management practices.