Technology Manager

Wheeler Avenue Baptist Church•Houston, TX

About The Position

Wheeler Avenue Baptist Church seeks a visionary Technology Manager to serve as the church's primary technology specialist, leading digital transformation initiatives that support our mission and ministry. This strategic leadership role requires a blend of technical expertise, spiritual maturity, and administrative acumen to oversee all aspects of the church's technology infrastructure, AI integration, and innovation initiatives.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Minimum 5 years of experience in technology management, preferably in nonprofit or religious organizations
Proven track record of managing complex technology projects and initiatives
Strong knowledge of web technologies, content management systems, and digital platforms
Experience with church management software and database systems
Understanding of cybersecurity principles and data privacy regulations
Excellent project management and organizational skills
Strong interpersonal and communication skills with ability to explain technical concepts to non-technical audiences
Commitment to the Christian faith and alignment with Wheeler Avenue Baptist Church's mission and values
Experience with programming and software development

Nice To Haves

Master's degree in a relevant field
Experience with AI tools and implementation strategies
Familiarity with accessibility standards and inclusive design
Experience in training and developing teams
Knowledge of nonprofit technology best practices
Understanding of church operations and ministry dynamics

Responsibilities

Oversee the church's website, ensuring content is current, engaging, and reflective of our mission and values
Manage website architecture, user experience, accessibility, and search engine optimization
Implement analytics to track engagement and optimize digital outreach strategies
Ensure website compliance with accessibility standards (WCAG) and data privacy regulations
Manage integration of giving platforms, event registration systems, and member portals
Maintain brand consistency across all digital platforms
Analyze and optimize comprehensive internal communication systems for staff, volunteers, and members
Optimize church management software (ChMS) and database systems
Implement and optimize communication platforms, including email systems, messaging apps, and collaboration tools
Oversee digital workflows for ministry coordination and information sharing
Train staff and key volunteers on communication platforms and best practices
Ensure data security and privacy for all internal communications
Coordinate with ministry leaders to establish effective digital communication channels
Provide oversight for the technology work order system for all church departments
Prioritize and manage technology requests from pastoral staff, ministry teams, and administrative personnel
Develop service level agreements (SLAs) for various types of technology requests
Coordinate with vendors and contractors for specialized technical services
Maintain inventory of all church technology assets and equipment
Schedule and oversee routine maintenance of technology infrastructure
Manage technology budgets and expenditure tracking
Provide regular status updates on open projects and initiatives
Research, evaluate, and implement artificial intelligence tools to enhance ministry effectiveness
Identify opportunities for AI integration in administrative processes, communication, and outreach
Develop AI-assisted solutions for sermon transcription, content creation, and member engagement
Train staff on ethical and effective use of AI tools
Establish guidelines and policies for AI usage aligned with church values
Monitor emerging technologies and assess their potential ministry applications
Pilot innovative technology solutions with measurable outcomes
Present recommendations to leadership on strategic technology investments
Oversee network infrastructure, servers, and cloud-based systems
Ensure cybersecurity measures protect church data and systems
Manage disaster recovery and business continuity planning
Coordinate with IT vendors and service providers
Maintain technology documentation and standard operating procedures
Ensure compliance with relevant regulations (GDPR, COPPA for children's ministries, etc.)
Develop and implement a comprehensive technology strategy aligned with the church's mission
Present technology initiatives and budget proposals to church leadership
Serve on relevant church committees and leadership meetings
Mentor and develop technology volunteers and ministry teams
Provide technology guidance for all church programs and initiatives
Conduct regular technology assessments and needs analysis