Technology Integration Cell (TIC) Management Subject Mater Expert (SME)

Wood River Federal • San Antonio, TX

3d • Onsite

About The Position

The PKI Engineering Subject Matter Expert / Senior Engineer will play a critical role in supporting the Air Force Public Key Infrastructure (AF PKI) Program by integrating and implementing PKI capabilities into Department of the Air Force (DAF) and other Services’ systems, applications, and workflows. This position ensures secure authentication and encryption across DAF networks while maintaining interoperability with Department of Defense (DoD) components. The engineer will provide technical expertise to project teams supporting AF PKI products, assist customers, track support requests, and document solutions to enhance future support efforts. This role requires a proactive, detail-oriented individual with expertise in PKI systems and a commitment to maintaining a secure and efficient cybersecurity posture.

Requirements

• Technical Expertise: Demonstrated experience in integrating PKI capabilities into complex systems, applications, and workflows, with a focus on secure authentication and encryption. Proficiency in testing, configuring, deploying software and hardware updates and automation implementation.
• DoD Knowledge: Familiarity with DoD and DAF systems, policies, and infrastructure, including an understanding of interoperability requirements across DoD components.
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues related to PKI implementation and provide effective customer support.
• Documentation Skills: Proficiency in developing and maintaining tracking systems and documentation for technical support requests and solutions.
• Security Clearance: Must possess or be eligible to obtain and maintain a minimum Secret clearance, with all employees cleared to at least Secret by the contract start date of June 1, 2025.
• Location: Located in the San Antonio, TX area, on-site support at the Government-leased facility is required.
• Education: Bachelor’s degree in related field.
• Certification: Active CompTIA Security+ (minimum)

Nice To Haves

• Security Clearance: Active Secret (S) or higher clearance.
• Expertise: Experience with ServiceNow, Automation (Ansible preferred), Scripting (PowerShell and bash), Microsoft Server admin, RHEL admin, Tanium, MS Defender, and virtualization (VMware, Hyper-V, Nutanix, Docker, Kubernetes).
• PKI Specialization: Advanced knowledge of PKI systems, certificate management, and cybersecurity best practices within a DoD context. Experience with DAF Systems: Prior experience integrating PKI into DAF-specific systems or applications. Specific experience with AF Less Than Medium Assurance or Only Locally Trusted PKI systems.
• Communication Skills: Strong verbal and written communication skills to effectively assist customers and collaborate with DoD stakeholders.
• Certifications: Relevant certifications such as CISSP, CCNA, CSA, etc.
• Adaptability: Experience working in dynamic environments where requirements may evolve, such as supporting DoD or DAF initiatives that introduce new or updated technical ne

Responsibilities

• PKI Integration and Implementation: Integrate and implement PKI capabilities into DAF and other Services’ systems, applications, and workflows to enable secure authentication and encryption, as directed by program requirements.
• Technical Expertise: Serve as the Technology Integration Cell (TIC) subject matter expert, (i.e. test lab SME). Report progress through tasks assigned in a project management tool. Ensuring proper configuration, maintenance, and operations of the TIC environment for testing viability. Performing appropriate actions to include technical controls, continuous monitoring, to ensure TIC maintains appropriate ATO. Attend regular meetings to discuss requirements, technical solutions, risks and mitigations, and recommended actions. Ensure all actions are performed to maintain the ATO including configuring and maintaining HW/SW, maintaining system controls and security, performing required patching, RMF, and other NIST requirements.
• Interoperability Assurance: Ensure seamless interoperability between AF or other Services’ PKI infrastructure and other DoD components to support a unified and secure operational environment.
• Customer Support: Provide technical assistance to customers for PKI-related issues, questions, or implementation and integration of PKI into their systems or applications. Address user and site issues via telephone, email, or electronic means.
• Request Tracking and Documentation: Develop and maintain a solution for tracking customer support requests, documenting efforts, and capturing associated information to facilitate future support and improve service delivery.
• Technology Evaluation: Evaluate emerging commercial and government technologies (e.g., RSA-4096, SHA-384, non-person entity certificates, derived credentials, FIPS 201 compliance, PKI on SIPRNet/NIPRNet/JWICS, mobile devices, SSO, web servers, MDM) for interoperability and feasibility with DoD/AF PKI, as directed by the Government; re-evaluate existing COTS solutions for compatibility with new features.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level