Technology Implementation Lead

New Braunfels Utilities•New Braunfels, TX

33d

About The Position

We are seeking an experienced and dynamic Technology Implementation Lead to spearhead the selection and deployment of our new enterprise application platforms. This role combines semi-technical expertise with strong leadership abilities. The ideal candidate will understand the intricacies of enterprise application platforms, manage the day-to-day tasks of cross-functional teams during the implementation process, and be adept at generating enthusiasm and momentum within working groups. This individual will serve as the liaison between the Technology, Project Management Office, and business stakeholders, ensuring successful system integration and adoption.

Requirements

Bachelors Degree in Information Technology, Computer Science, Business Administration, or related field
Five Years or More experience in Information Technology, Computer Science, Business Administration, or related field
Strong understanding of the enterprise application platforms implementation, data management, and integration techniques.
Excellent communication and interpersonal skills, with the ability to translate technical details into business benefits.
Proven capability to drive organizational change, inspire teams, and maintain high levels of motivation and engagement.
Experience working with enterprise application platforms in a utility environment
A minimum of 5 years’ experience in technology project management or enterprise software platform implementation.
Proven success leading converged or multidisciplinary security programs.
Strong fiscal stewardship of departmental and project budgets.
Exceptional communication with boards, executives, regulators, and front-line staff.

Nice To Haves

Advanced degree or relevant certifications (e.g., PMP, ITIL, Agile/Scrum Master) are a plus.
Hands-on experience with system integration tools and techniques, data migration strategies, and enterprise application solutions.
Ability to quickly adapt to emerging technologies and evolving business needs.

Responsibilities

Direct and coordinate multi-disciplinary teams including IT, operations, customer service, finance, and external consultants.
Foster a collaborative environment that motivates team members, encourages innovation, and drives outstanding results.
Act as a liaison between technical teams and non-technical stakeholders, ensuring clear communication and understanding.
Maintain a semi-technical oversight of the enterprise application platforms implementation process, ensuring system architecture, data migration, and integration with other business systems meet required standards.
Collaborate with Technology teams to troubleshoot issues, prioritize system enhancements, and maintain system integrity throughout the deployment phase.
Work with the Project Management Office on change management strategies to help all stakeholders smoothly transition to the new enterprise software platforms, including training sessions, workshops, and communication plans.
Generate excitement and buy-in within working groups by presenting clear benefits and showcasing success stories.
Establish feedback loops with end-users and working groups to improve system functionality and user experience continuously.
Work with the Project Management Office to identify potential risks related to project scope, timelines, and resource allocation, and develop mitigation strategies to address them.
Ensure compliance with regulatory requirements and company policies during the implementation process.
Develop quality assurance protocols to ensure the system’s performance aligns with organizational goals.