Technology Director (On-Site)

QUESTEQ INC•Greencastle, PA

4d•$85,000 - $104,000•Onsite

About The Position

The Technology Director (On-Site) will lead the talented team at the Greencastle Antrim School District. You will be the primary interface between Questeq and the educational institution and will be responsible for managing the overall education technology delivery model.

Requirements

Bachelor’s degree in technically related field
Must possess or be able to pass following clearances: Child Abuse History, Criminal Background Check, and Fingerprinting Clearances
Experience with leadership & vision
Experience with strategic planning
Familiarity with ethics & policies
Instructional focus & familiarity with professional development
Experience with team building & staff development
Clearly defines and consistently communicated staff performance expectations
Creates innovation and supports continuous staff improvement
Rating, rewarding, and holding staff accountable for achieving specific goals
Extensive experience with Information Technology Management
Familiarity with communication and business systems management
Experience with data management

Nice To Haves

A+, Network+ and Microsoft technical certifications preferred
Strong experience with Apple products and Windows preferred.

Responsibilities

Works pro-actively with the district’s administrative team to achieve district goals
Participates in the district’s administrative team meetings (as required)
Leads or serves as a member of the customer’s technology committee (based on customer requirements)
Serves as the primary contact for all technology-related communication
Communicates effectively with all levels of the school system staff
Proactively manages the IT support staff
Oversees and executes the onsite day to day technical support and network operations
Improves network, desktop hardware and software processes and supports critical business strategies
Manages and coordinates projects
Compiles project status reports
Coordinates project schedules
Leads project meetings
Identifies and resolves technical problems
Develops and manages the district technology budget and purchasing process according to established district business practices
Manages and maintains software licenses
Supervises the system-wide inventory of technology assets as defined between the school district and Questeq
Identify technology infrastructure current and future needs
Recommend technology improvements
Conduct periodic district staff training for new applications or technology processes
Manages and tracks call ticket queue, ticket documentation and time to close metrics
Analyze ticket information and identify productivity improvements
Identify opportunities to eliminate ticket causes
Identify opportunities for remote resolution
Adhere to all Questeq company policies