Technology Delivery Manager

Northwestern Energy

4d•$86,000 - $157,700•Hybrid

About The Position

NorthWestern Energy is seeking a Technology Delivery Manager with strong experience in the delivery of enterprise applications, legacy systems, and modern cloud-based platforms. You will play a critical role in managing the intake, prioritization, and iterative delivery of software solutions spanning custom applications, SaaS products, and hyperscaler-hosted systems (AWS, Azure, etc.). In this role, you will guide technology teams through successful delivery cycles while partnering closely with business stakeholders to ensure that solutions align with organizational goals, regulatory requirements, and technical standards.

Requirements

Bachelor's degree in Information Technology, Computer Science, Business, or related field-or equivalent experience
4+ years of experience leading delivery of enterprise software and systems
Demonstrated ability to manage and hold vendors accountable, including setting clear performance expectations, tracking deliverables against contractual obligations, escalating issues when needed, and driving resolution without sacrificing project timelines or quality
Experience with delivering technology solutions across legacy, SaaS, and cloud-native platforms
Proficiency in Agile delivery methodologies (Scrum, Kanban, or SAFe) preferred, or familiarity with traditional delivery methodologies
Familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS)
Strong communication, prioritization, and facilitation skills-particularly in complex, cross-functional, matrixed environments
Proven ability to manage delivery without embedded QA or BA resources, relying on business partnerships for requirements and validation
A strategic mindset with the ability to translate ideas into executable delivery plans

Nice To Haves

Certifications such as Certified ScrumMaster (CSM), SAFe Agilist, or PMI-ACP preferred, or other comparable project management certifications
Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click here to certify at no cost)

Responsibilities

Lead the planning, execution, and delivery of software application enhancements, integrations, and new implementations across a diverse technology portfolio using a variety of Project Management methods and ensuring technology projects adhere to Enterprise Project Management standards.
Manage intake of work requests from business partners, drive prioritization decisions, and ensure alignment with enterprise objectives
Oversee team backlogs and work breakdown, ensuring clear requirements and well-defined delivery scope
Ability to lead a wide portfolio of projects, from complex enterprise-wide projects to tightly focused, operational projects
Manage relationships with third-party software vendors, including evaluating performance, ensuring contractual compliance, coordinating issue resolution, and aligning vendor deliverables with project timelines and organizational goals.
Facilitate Agile ceremonies such as stand-ups, sprint planning, demos, and retrospectives for technology delivery teams
Collaborate with business stakeholders to refine functional requirements and align outcomes with business needs-serving as a delivery partner, not a proxy
Coordinate cross-functional delivery of technology solutions including: - Legacy on-premises systems - SaaS platforms - Cloud-hosted and hyperscaler-deployed applications (e.g., Azure, AWS)
Ensure compliance with cybersecurity, architectural, and operational standards during all phases of delivery
Track delivery metrics and release timelines using tools such as Jira, Azure DevOps, or equivalent project management tools
Support continuous improvement by tracking and reporting key Agile team throughput metrics-such as velocity, cycle time, and work in progress-month over month
Provide monthly reporting to Business Technology leadership on Agile team performance, including throughput metrics, backlog health, and delivery progress
Collaborate with the team's manager to assess team member performance, identify key skillsets, celebrate team successes, and provide input to support the annual performance appraisal process as needed
Assist in the assessment and comparison of proposed technical solutions for business and operational needs
Conduct preliminary research on emerging technologies and vendor offerings and provide feedback and input to technology leadership
Ability to communicate across all levels of the organization and understand how to tailor communication approach to best fit each project's stakeholders
Foster a culture of transparency, continuous improvement, and Agile thinking within and across teams
Act as a coach and leader to help the organization advance its Agile delivery practices
All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure self and others actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Benefits

401K with company match up to 4% and non-elective contribution up to 7%
Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)
Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
Continuing education reimbursement
Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
Paid company endorsed volunteer opportunities
Paid parental leave
Paid bereavement leave
Paid training opportunities
Paid time off starting on your first day, plus 11 paid holidays
Benefits may vary by position or as negotiated as part of a collective bargaining agreement.