Technology Coordinator - Scottsdale Primary West

Arizona Department of Education • Scottsdale, AZ

49d

About The Position

BASIS Scottsdale Primary - West Campus is currently seeking applicants for an IT Coordinator to start ASAP! The Technology Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

Requirements

• Technical or Associates degree; experience can be considered in place of degree
• 1-2 years in an IT Help Desk environment
• Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.
• Knowledge and understanding of BASIS organization
• Attention to detail and strong organization and communication skills.
• Excellent customer service skills
• Analytical with strong problem solving skills
• Strong project management skills
• Ability to interpret a variety of instructions in written or verbal form

Nice To Haves

• Computer Skills (Desired) ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors.

Responsibilities

• Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
• Imaging computers utilizing PXE boot
• Office 365 Administration
• Outlook and Lync 2013 configuration
• Maintains system processes related to file and system backups
• Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
• Maintain Active Directory user and computer accounts
• Maintains computer and mobile device updates/patches
• Maintain telephony equipment including VOIP and analog services
• Recommends hardware, software and consumables for purchase.
• Maintain updated and accurate inventory lists
• Maintain and create documentation of IT processes

Benefits

• Salary for this position is competitive and dependent on education and experience
• Employer paid medical and dental insurance
• Vision insurance
• PTO
• Ability to add dependents
• 401k with partial match that grows over time
• Employee Assistance Program
• Childcare Savings Opportunity (KinderCare tuition discount)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: Associate degree
• Number of Employees: 251-500 employees