Technology Coordinator

The Sensory Studio•New York, NY

19h

About The Position

The Sensory Studio is a fast-growing pediatric Speech and Occupational Therapy organization with multiple locations and an unmatched reputation for energy, innovation, and clinical excellence. Behind the scenes, we are building something bigger than therapy. We are actively expanding and strengthening — our internal system and digital infrastructure designed to support scalable healthcare operations, clinical workflow, scheduling, billing logic, internal reporting, automation, and long-term growth. This is not a “helpdesk” job. This is a build-the-future role with real responsibility, real ownership, and real impact. We are seeking an Technology Coordinator who can step into our ecosystem, learn it deeply, and help strengthen both our software systems and internal tech infrastructure across all of The Sensory Studio locations. The Technology Coordinator will support the continued development, maintenance, and evolution of Max Studio Health (MSH), our internal EMR system and also play a key role in supporting internal technology logistics across all centers. This person will be responsible for understanding how MSH functions end-to-end, supporting and improving its workflows, and ensuring our team has the technology support and infrastructure needed to operate efficiently day-to-day. This role requires someone who can think like an engineer and operate like a leader — someone who is technically sharp, operationally organized, and able to handle both systems development and real-time studio technology needs.

Requirements

ReactJS (Proficiency strongly required)
HTML / CSS
Python (Strong proficiency required)
SQL (PostgreSQL) (Strong proficiency required)
Experience working with AWS CLI
Strong understanding of backend architecture and cloud workflows
Understanding ALL aspects of AWS infrastructure is a requirement. Candidates must have strong familiarity with cloud architecture and implementation, including: AWS Lambda API Gateway S3 DynamoDB CloudWatch RDS (PostgreSQL)
Docker
Git / Version Control
Supporting staff with internal technology requests and troubleshooting
Computer, laptop, and workstation support
Printer setup, connectivity troubleshooting, and general printer maintenance support
Telephone system support (including Net2Phone), call routing issues, voicemail troubleshooting, and internal messaging support
Wi-Fi and connectivity troubleshooting, including coordination with service providers when needed
Supporting onboarding and offboarding technology logistics (device setup, access, accounts, permissions)
Conducting equipment audits across all centers
Maintaining and tracking technology inventory across locations (computers, iPads, printers, headsets, accessories, etc.)
Ensuring each center remains organized, operationally prepared, and properly equipped
Strong ownership mentality and self-direction
High energy, initiative, and problem-solving instincts
Organization, structure, and attention to detail
Ability to communicate technical concepts clearly to non-technical staff
Ability to stay calm under pressure and respond efficiently to urgent needs
Strong documentation habits and pride in clean, sustainable work
A growth mindset and genuine interest in building something long-term

Nice To Haves

TailwindCSS (Highly preferred)
Proficiency in other modern JavaScript frameworks (Angular, Vue, etc.) is acceptable, as long as you can work confidently in React.
Healthcare operations technology experience
HIPAA-aware system design and compliance awareness
Experience with internal dashboards, admin portals, or automation tools
Experience working in scaling environments with evolving infrastructure
Strong UI/UX instincts for building staff-friendly systems
Familiarity with EMR/EHR systems and clinical workflow platforms

Responsibilities

Supporting the continued development and expansion of Max Studio Health (MSH)
Troubleshooting, optimizing, and improving system workflows across internal platforms
Building scalable tools that support Admin, HR, Billing, and Clinical Operations
Managing AWS deployments, cloud infrastructure, and monitoring systems
Maintaining clean documentation to ensure long-term sustainability of systems
Diagnosing and resolving technical issues quickly and effectively
Supporting automation, API connectivity, and internal reporting tools
Assisting with technology planning, infrastructure upgrades, and long-term systems strategy
Ensuring all internal technology systems remain secure, functional, and reliable across centers