Technology Communications Lead

Mizuho•New York, NY

1d•$185,000 - $225,000•Hybrid

About The Position

Join Mizuho as a Technology Communications Lead! In this role you will be responsible for developing and executing internal strategic communication initiatives that inform, engage, and inspire employees across the Technology organization, as well as communicating Technology updates and initiatives to business stakeholders across the organization. You will partner closely with leadership, Corporate Communications, HR, and other departments to ensure consistent messaging, foster a positive workplace culture, and drive alignment with business objectives. Acting as the single point of contact for all communications needs within the Technology organization, you will ensure that communications projects are impactful and are aligned with the overall communications strategy.

Requirements

Bachelor’s degree in Business Communications, Information Systems, Public Relations, Marketing, or related field.
8+ years of experience in strategic communications, preferably in a matrixed or global organization.
Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies.
Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.
Experience with digital communication tools and platforms (e.g., intranet, collaboration tools).
Strong project management and organizational skills.
Ability to work independently and collaboratively in a fast-paced environment.
High emotional intelligence and ability to handle sensitive information with discretion.

Nice To Haves

Familiarity with technology communications, change management, and employee engagement strategies.
Experience in a similar industry or organization size.
Proficiency in Adobe Creative Cloud, Adobe Photoshop, and/or graphic design tools.

Responsibilities

Strategy & Planning Develop and execute a comprehensive internal Technology communications strategy that aligns with the organization’s vision, values, and business objectives, ensuring all initiatives support overall company goals.
Advise senior leaders on communication approaches for major initiatives, change management, and sensitive topics, providing guidance on tone, timing, and delivery to maximize impact and minimize disruption.
Conduct regular assessments of existing communication processes to identify inefficiencies, redundancies, or gaps, and implement streamlined workflows that enhance clarity and reduce duplication across channels.
Create and maintain standardized templates, guidelines, and toolkits for recurring communications, ensuring consistency in messaging, branding, and format throughout the organization.
Establish clear metrics and KPIs to measure the effectiveness of communication strategies, using data and analytics to drive continuous improvement and demonstrate value to stakeholders.
Map and document end-to-end communication processes, identifying bottlenecks, and recommending actionable solutions for ongoing optimization.
Lead periodic reviews of communication practices, incorporating feedback from stakeholders, and benchmarking against industry standards to ensure ongoing relevance and effectiveness.
Foster a culture of open feedback by designing and implementing mechanisms (e.g., surveys, focus groups) for employees to share input and propose enhancements to communication processes.
Content Creation & Management Write, edit, and curate compelling content, including emails, intranet articles, newsletters, digital signage, and leadership messages, ensuring clarity, accuracy, and alignment with organizational tone.
Tailor messaging to diverse employee audiences, considering factors such as location, function, and language to maximize relevance and engagement.
Collaborate with subject matter experts and department leads to gather information, translate complex topics into accessible language, and ensure accuracy in all communications.
Maintain an editorial calendar to plan, schedule, and track internal communications, ensuring timely delivery and balanced coverage of key topics.
Uphold high standards for writing, editing, and visual presentation, ensuring all content reflects the organization’s brand and values.
Employee Engagement Support and amplify initiatives that foster employee engagement, recognition, and a positive workplace culture, such as awards programs, peer recognition, and wellness campaigns, in close collaboration with HR and other departments.
Promote and provide communication support for internal events, including town halls, leadership Q&As, and team-building activities, ensuring high participation and clear messaging.
Develop and implement strategies to increase employee involvement in communication efforts, such as ambassador programs or user-generated content initiatives.
Gather and analyze employee feedback on engagement initiatives, using insights to refine future programs and communications.
Collaboration Partner closely with Corporate Communications, HR, Marketing, and other departments to ensure alignment of messaging, support cross-functional projects, and leverage expertise for comprehensive communication solutions.
Act as a trusted advisor to leaders and managers, providing training, resources, and best practices to enhance their communication effectiveness.
Build and maintain strong relationships across the organization to stay informed of business developments and proactively address communication needs.