Technology Care Coordinator

Merakey • Whitemarsh Township, PA

3d • Remote

About The Position

Are you looking for an opportunity to advance your career while working with an
extraordinary team? At Merakey, we put heart and soul into everything we do.
Our Merakey affiliate is looking for a Remote Technology Care Coordinator to
join the team.

The Technology Care Coordinator will be responsible for several aspects of
LumiCare business. The position will conduct assessments as needed, outreach to
customers, and design training and support plans. The position will also have an
IT component. Equipment knowledge, ability to configure, and troubleshooting
will be necessary to support the LumiCare customers.

Requirements

• Bachelor’s degree in business or related field is required.
• MUST RESIDE IN PA, DE, OH, LA, TN, TX, VA
• At least 1 year experience in the health and human services industry is required.

Nice To Haves

• IT and Project Management experience highly preferred.

Responsibilities

• Conduct assessments as needed
• Outreach to customers
• Design training and support plans
• IT component: Equipment knowledge, ability to configure, and troubleshooting

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees