Technology Business Services Director

Wells Fargo & Company•New York, NY

1d•$185,000 - $300,000•Hybrid

About The Position

About this role: Wells Fargo is seeking a Technology Business Services Director that will be responsible for coordinating and delivering technology-related activities and resources in support of business initiatives. In this role, you will: Manage and develop a highly specialized Technology Business Services team and managers with focus on delivering moderate to high complexity service for cross functional stakeholders and internal partners associated with the functional area or who are affected by its outcomes Identify and recommend opportunities for process improvement and risk control development by utilizing research and data in addition to in depth understanding of organizational goals, priorities, and technology while developing executable strategies and plans Lead Technology Business Services team by making strategic decisions to resolve highly complex issues to meet high risk deliverables Interpret and develop range of policies and procedures for technology business functions with moderate to high level of complexity and risk Collaborate with and influence all levels of professionals including technology industry leaders, financial industry leaders, analysts, and regulators, as well as interact directly with more experienced leadership and executive management Manage allocation of people and financial resources for Technology Business Services Develop and guide a culture of talent development to meet business objectives and strategy

Requirements

10+ years of Technology Business Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
Experience with cybersecurity

Nice To Haves

Proven experience in workforce strategy, organizational design, or HR leadership within a technology environment
Strong analytical and modeling skills; experience with workforce planning tools and platforms
Exceptional stakeholder management and cross-functional coordination capabilities
Deep understanding of labor cost modeling, talent development, and operational governance

Responsibilities

Coordinating and delivering technology-related activities and resources in support of business initiatives
Manage and develop a highly specialized Technology Business Services team and managers with focus on delivering moderate to high complexity service for cross functional stakeholders and internal partners associated with the functional area or who are affected by its outcomes
Identify and recommend opportunities for process improvement and risk control development by utilizing research and data in addition to in depth understanding of organizational goals, priorities, and technology while developing executable strategies and plans
Lead Technology Business Services team by making strategic decisions to resolve highly complex issues to meet high risk deliverables
Interpret and develop range of policies and procedures for technology business functions with moderate to high level of complexity and risk
Collaborate with and influence all levels of professionals including technology industry leaders, financial industry leaders, analysts, and regulators, as well as interact directly with more experienced leadership and executive management
Manage allocation of people and financial resources for Technology Business Services
Develop and guide a culture of talent development to meet business objectives and strategy