Technology Business Consultant Senior
About The Position
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS? As aâ¯Technology Business Consultant, you'll contribute to a critical component of our success. While workingâ¯closely with clients and internal teams to deliverâ¯innovative, newâ¯solutions that meet their needsâ¯and help advance the way the world pays,â¯banksâ¯and invests. Our team consists of three Technology Business Consultants and six Programmer Analysts. We support FIS' TouchPoint Teller and TouchPoint Sales and Service technology for US clients. TouchPoint Teller complements traditional teller responsibilities by automating all monetary transactions, inquiries, compliance requirements, and administrative functions while providing a reliable store-and-forward environment to ensure transactions are not lost. Enhanced navigation features, image capture, and automated decisioning mitigate the effect of these changes on the teller. The solution also extends traditional teller responsibilities by providing expanded service and sales functions. It proactively displays cross-selling opportunities for tellers to act upon or refer to other areas of the institution. TouchPoint Sales and Service is a suite of customer interaction solutions that help financial institutions enhance sales and service through all delivery channels, including the branch, the contact center, the Internet and their network of relationship managers.
Requirements
- Advancedâ¯knowledgeâ¯ofâ¯multipleâ¯end-to-endâ¯systemsâ¯as well asâ¯applicationâ¯development.
- Proficiency in business modeling and requirements definition disciplines through Unified Language. (UML)
- An understanding ofâ¯appropriateâ¯applicationâ¯programmingâ¯languages.
- A bachelor's in computer science or information systems or equivalent experience.
Nice To Haves
- Experience with TouchPoint.
- Bank teller experience.
- Mainframe application experience.
- Banking industry experience.
Responsibilities
- Researching clientâ¯needs, analyzingâ¯trendsâ¯andâ¯bestâ¯practicesâ¯and creatingâ¯detailedâ¯programâ¯specifications.
- Devisingâ¯proceduresâ¯to achieveâ¯greaterâ¯efficienciesâ¯and solveâ¯complexâ¯technicalâ¯problems.
- Assessingâ¯availableâ¯technologiesâ¯andâ¯recommendingâ¯solutions.
Benefits
- Flexible and creative work environment.
- Diverse and collaborative atmosphere.
- Professional and personal development resources.
- Opportunities to volunteer and support charities.
- Competitive salary and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
