Technology Assistant - School Based

Douglas County School District • Parker, CO

8d • $22 - $29 • Onsite

About The Position

Provides Tier 1 technical support to school staff and students, acting as a first-line of support for all hardware and software technical questions. Supports students and staff as they work with and use technology. Maintains computer and network equipment in operating condition; meeting the technology needs of the school; documents information and resolves immediate operational and/or safety concerns. Develops and promotes good community relations among various district and community clientele. Minimum two years' experience required. Specialized technology training preferred. ESSENTIAL PHYSICAL REQUIREMENTS: - Frequent lifting five (5) to ten (10) pounds; occasional lifting twenty (20) to fifty (50) pounds - Frequent sitting, bending, squatting, crouching, kneeling, crawling, standing, and walking - Frequent use of hands, reaching, handling and fingering - Requires strong near visual acuity in order to perform essential functions

Requirements

• Minimum two years' experience required.
• High School or Equivalent (Required)
• Valid Colorado Driver's License - State of Colorado
• Ability to work with limited supervision
• Demonstrated ability to work collaboratively with all stakeholders to support positive outcomes
• Effective oral and written communication skills.
• Maintains a generally positive attitude.
• Must be able to work independently, be intrinsically motivated, highly organized, detail oriented, generate creative solutions, and self-monitoring of personal performance, while focusing on staff and students' needs, providing solutions in a timely and sensitive manner.
• Observes all District policies and procedures.
• Strong organizational and time management skills
• Strong problem solving skills
• The ability to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions.
• Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions

Nice To Haves

• Specialized technology training preferred.

Responsibilities

• Perform other related duties as assigned or requested.
• Transport a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair.
• Prepare written materials (e.g. reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
• Attend meetings as assigned for the purpose of conveying and/or gathering information required to perform functions
• Assist other personnel for the purpose of supporting them in the completion of their work activities.
• Train selected personnel for the purpose of ensuring their ability to use new and/or existing software.
• Request quotes for the purpose of providing cost information, purchasing and securing items.
• Repair computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition.
• Procure equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently.
• Inspect computer and network equipment requiring specialized computer repair and trouble shooting skills for the purpose of identifying and verifying repair needs.
• Coordinate with other staff for the purpose of completing projects/work orders efficiently.
• Assess malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.

Benefits

• This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
• This position is eligible for paid sick and personal time.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED