Technology Assistant - School Based
About The Position
Provides Tier 1 technical support to school staff and students, acting as a first-line of support for all hardware and software technical questions. Supports students and staff as they work with and use technology. Maintains computer and network equipment in operating condition; meeting the technology needs of the school; documents information and resolves immediate operational and/or safety concerns. Develops and promotes good community relations among various district and community clientele. Minimum two years' experience required. Specialized technology training preferred.
Requirements
- Minimum two years' experience required.
- Valid Colorado Driver's License - State of Colorado
- High School or Equivalent (Required)
- Ability to work with limited supervision
- Demonstrated ability to work collaboratively with all stakeholders to support positive outcomes
- Effective oral and written communication skills.
- Maintains a generally positive attitude.
- Must be able to work independently, be intrinsically motivated, highly organized, detail oriented, generate creative solutions, and self-monitoring of personal performance, while focusing on staff and students' needs, providing solutions in a timely and sensitive manner.
- Observes all District policies and procedures.
- Strong organizational and time management skills
- Strong problem solving skills
- The ability to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions.
- Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions
Nice To Haves
- Specialized technology training preferred.
Responsibilities
- Assist other personnel for the purpose of supporting them in the completion of their work activities.
- Train selected personnel for the purpose of ensuring their ability to use new and/or existing software.
- Request quotes for the purpose of providing cost information, purchasing and securing items.
- Repair computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition.
- Procure equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently.
- Inspect computer and network equipment requiring specialized computer repair and trouble shooting skills for the purpose of identifying and verifying repair needs.
- Coordinate with other staff for the purpose of completing projects/work orders efficiently.
- Assess malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.
- Perform other related duties as assigned or requested.
- Transport a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair.
- Prepare written materials (e.g. reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
- Attend meetings as assigned for the purpose of conveying and/or gathering information required to perform functions
Benefits
- This position is eligible for voluntary 401(k), 403(b) and 457 retirement plans.
- This position is eligible for paid sick and personal time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
