Technology Analyst (Technical Application Support)

Nationwide Mutual Insurance•Columbus, OH

1d•Hybrid

About The Position

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes.  You will translate business outcomes into solution requirements using techniques such as facilitation and visual management.  A Technology Analyst should have broad technology and analysis experience including: facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and problem-solving using a collaborative style.  Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications.  You will also work on all types of solution approaches (e.g. custom development, package implementation) and domains (e.g. all application types, data warehouses, Web, and Cloud).

Requirements

Three years of relevant work experience including software delivery or educational experience within a technology domain.
Experience with delivering Technology and/or business solutions across industries, platforms and/or lines of business (LOB) within the insurance and/or financial services industries.
Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
Strong analytical and communication skills, knowledge of planning.
Ability to influence, negotiate and set priorities needed.

Nice To Haves

Insurance/financial services industry knowledge a plus.
Technology certifications or designation are not required but encouraged.

Responsibilities

Partners with the business and other technology professionals to understand business needs and outcomes.
Translates business outcomes into solution requirements.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Executes requirements and ensures business alignment using facilitation and visual management techniques.
Documents and clarifies work products requirements.
Provides basic to mid-level analysis skills related to understanding and meeting business outcomes.
Works with others to verify, trace and manage functional and non-functional requirements.
Possess the technical skill to understand the applications used to support the business in a specific Business Solution Area(s) (BSA).
Conducts quality improvements by providing analysis of relevant data.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire