Technology Adoption Analyst (Southern California)

HERS Advisors • Los Angeles, CA

3d • $90 - $120 • Remote

About The Position

HERS Advisors has partnered with a national litigation law firm who is looking for a Technology Adoption Analyst to work remote (must reside in Southern California). The Technology Adoption Analyst will participate in the design, implementation, and adoption of enterprise productivity tools. The Technology Adoption Analyst will be directly involved in improving end-user engagement, and will help to accelerate migration to the firm’s software applications and process automation tools.

Requirements

• Bachelor’s degree in computer science (or equivalent work-related experience) is preferred
• 2+ years of experience working in a law firm environment is REQUIRED.
• Advanced knowledge of the Windows 10-11 operating systems, Microsoft Office, desktop/laptop hardware and mobile devices.
• Apple/Mac experience is a plus
• Experience with iManage Document Management System and a variety of applications unique to law firms
• Analyzing and understanding customer and business needs, then translating them into application and operational requirements
• Providing technical expertise and setting standards in business change, improvement and transformation
• Creating and implementing Technology Adoption Programs
• Measuring and evaluating adoption, as well as the impact and learning from business change
• Knowledge of effective engagement and facilitation techniques
• Understanding of the functional capabilities/limitations of technologies used by law firms

Responsibilities

• Collaborate with the IT development team and training manager on business process analysis, consultation, design, implementation, and documentation
• Champion and implement Technology business change and improvement activity across the firm, supporting the vision for sustainable technology and establishing an environment for driving and enabling new ways of working with technology
• Deliver new hire and project-based training in collaboration with the Training Manager
• Provide insights and innovative suggestions to the Development team, as well senior managers in all departments, on ways to improve business change success across the firm
• Be the ‘go-to’ expert for Technology change; providing guidance, sign-posting and good practice support to others
• Understand business function: concepts, practices, and procedures, including key business processes, drivers, and measures of success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level