Technologist, Field Applications Engineering Sales

Western DigitalSan Jose, CA
4dOnsite

About The Position

We are seeking a highly skilled Field Applications Engineer to join our dynamic team in San Jose, United States. In this role, you will be the technical bridge between our cutting-edge products and our valued customers, leveraging your engineering expertise to provide exceptional technical customer support.

Requirements

  • Bachelor's degree in Engineering (Electrical, Computer, or related field)
  • 5+ years of experience in field applications engineering or technical sales
  • Strong technical knowledge in relevant engineering fields
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences
  • Proven track record of successful customer engagements and sales
  • In-depth knowledge of industry-specific technologies and trends
  • Strong problem-solving and troubleshooting abilities
  • Understanding of customer pain points and technical requirements
  • Ability to work independently and as part of a team in a fast-paced environment
  • Willingness to travel within the US to customer sites. Potential for international travel also exists.

Nice To Haves

  • Relevant technical certifications are preferred

Responsibilities

  • Collaborate with the sales team to identify and qualify new business opportunities
  • Conduct technical presentations and product demonstrations resolve problems
  • Provide expert technical guidance and support throughout the sales cycle
  • Analyze customer requirements and develop tailored presentations to related to their use case(s)
  • Troubleshoot complex technical issues and provide timely resolutions
  • Stay up-to-date with industry trends and emerging technologies to maintain a competitive edge
  • Develop and maintain strong relationships with key customers and industry partners
  • Contribute to product development by providing market feedback and customer insights
  • Travel to customer sites within the United States as needed (typically once per month).

Benefits

  • paid vacation time
  • paid sick leave
  • medical/dental/vision insurance
  • life, accident and disability insurance
  • tax-advantaged flexible spending and health savings accounts
  • employee assistance program
  • other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
  • tuition reimbursement
  • transit
  • the Applause Program
  • employee stock purchase plan
  • the Western Digital Savings 401(k) Plan
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