Summer 2026 Intern - Field Applications (Sales) Engineering

Western DigitalSan Jose, CA
5dOnsite

About The Position

As a Field Applications Engineer intern, you will be working with account teams supporting our key customers. Working together with an experienced group of storage professionals, you will work with the account team to manage qualification and sustaining activities and projects. This includes: Taking care of customer requests and answer product-related questions Updating trackers for qualification and sustaining issues Collaborate with customer on developing qualification plans for new products Manage and track qualification metrics and deliverables Lead periodical customer meeting to track customer qualification progress, issue and initiatives Hands-on 1st level failure analysis to debug customer issue Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc. Represent and advocate customer needs and priorities to internal teams.

Requirements

  • Current student, pursuing a Bachelor’s in Electrical Engineering, Computer Engineering, or related field and graduating between December 2026 and June 2027.
  • Minimum of 3.0 GPA
  • Interest in storage industry and working with hard-disk drives
  • Strong team-player who can collaborate with colleagues
  • Proficient in Microsoft Office applications
  • Preference given to candidates who will not require relocation to the San Jose, CA areas
  • Right to work in the US without requiring Western Digital to commence or sponsor an immigration case to employ you at any point in the future required (for example, H-1B or other employment-based immigration case)

Nice To Haves

  • Electrical hardware experience in academics and/or experience is highly preferred.
  • Strong technical and analytical skills
  • Exceptional written and verbal communication skills
  • Excellent interpersonal and project management skills

Responsibilities

  • Taking care of customer requests and answer product-related questions
  • Updating trackers for qualification and sustaining issues
  • Collaborate with customer on developing qualification plans for new products
  • Manage and track qualification metrics and deliverables
  • Lead periodical customer meeting to track customer qualification progress, issue and initiatives
  • Hands-on 1st level failure analysis to debug customer issue
  • Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
  • Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
  • Represent and advocate customer needs and priorities to internal teams.

Benefits

  • paid vacation time
  • paid sick leave
  • medical/dental/vision insurance
  • life, accident and disability insurance
  • tax-advantaged flexible spending and health savings accounts
  • employee assistance program
  • other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
  • tuition reimbursement
  • transit
  • the Applause Program
  • employee stock purchase plan
  • the Western Digital Savings 401(k) Plan
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