Technician (Part Time) - Conference Systems Inc.

Encore Global

13d•Onsite

About The Position

A Technician, Conference Systems Inc. (CSI) is responsible for the set up and operation of equipment on show site while ensuring complete customer satisfaction. This position reports to the Operations Manager, CSI.

Requirements

High School Diploma required.
A valid driver’s license is required for team members that may operate Company vehicles.

Nice To Haves

Associate’s degree is preferred.
2+ year of customer service or hospitality experience is preferred.
2+ year of equipment experience or equivalent in educational environment is preferred.

Responsibilities

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of equipment.
Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with clients on site to ensure that their needs are met and the equipment setup is working properly.
Understands the technical aspects of the job and demonstrates operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Completes order entries in Navigator, as needed.