GTSG - Technician II, Technology Support

UPS

1d•$24 - $40

About The Position

THIS IS A SHIFT ROLE Tuesday - Saturday 10:00am - 6:00pm EST Supports desktop equipment users with hardware and software planning, problem resolution, setup, integration, testing, and installation. Provides technical advice, guidance, and informal training to customers using hardware and software programs. Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training. Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience. Completes a variety of atypical assignments. Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Works with a limited degree of supervision, with oversight focused only on complex new assignments. Acts as an informal resource for colleagues with less experience. FOR INTERNALS Pay Grade: 009 Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $24.30/hr to $39.50/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Requirements

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience.

Responsibilities

Supports desktop equipment users with hardware and software planning, problem resolution, setup, integration, testing, and installation.
Provides technical advice, guidance, and informal training to customers using hardware and software programs.
Performs technical, analytical, or maintenance work.
Completes a variety of atypical assignments.
Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments.
Acts as an informal resource for colleagues with less experience.